Outbound Sales Agent - Remote

Toronto, Ontario

Posted On: March 09, 2023
Last Day to Apply: April 03, 2023

Who We Are: 

We are SP Data Digital, and we like to shake things up!  We promote great culture and embrace a team of entrepreneurs that think outside the box and challenge the status quo.  We work hard and encourage innovation.  We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telecom, Finance, Technology, and Security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about. 

What WE offer YOU. 

  • Base wage $17.05 per hour  
  • Location: Work From Home (Must be in Toronto or surrounding areas as will be needed to pick up equipment)
  • Equipment is provided by us
  • Bonuses: Uncapped bonus earning potential  
  • We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!) 
  • Room for GROWTH Potential: We encourage our agents to grow and seek out higher level positions 
  • Fully PAID training- Online Classroom Zoom style/engaging environment - with great support and immediate start dates 

Your typical day at work: 

As a Remote Outbound Sales Associate, you will ensure that the customers are getting the best value for all their products and services. You will: 

  • Make outbound calls primarily to existing customers 
  • Upsell and add on products and services that fits with the customers’ needs  
  • Keep up to date on packages for Internet, Mobility, Programming and TV services 
  • Strive to understand customer’s situation and recognize the customer’s needs 
  • Build rapport quickly and overcome objections  
  • Maintain a high level of confidentiality 
  • Keep up to date on packages for Internet, Mobility, Programming and TV services 
  • Meeting and exceeding different KPI targets 

You would be a great fit if you have: 

  • Experience working in a call center, specifically in an outbound sales role 
  • Minimum 6 months sales experience 
  • Experience following a script 
  • The ability to build rapport quickly and overcome objections 
  • A hunger to earn a higher income in a bonus sales environment 
  • Strong computer skills, with the ability to multi-task using a wide range of software applications and programs 
  • Open availability to work within hours of operation: Monday to Friday 12PM- 9 PM EST and Saturday - Sunday 10am - 6pm EST  
  • The ability to connect computer directly to modem with an ethernet cord while working 

Recruitment process: 

  • First interview with member of Talent Acquistion team on Zoom 
  • Second interview with Operations Manager on Zoom 
  • Employment paperwork and background check via email by HR team 
  • Equipment deployment on site at our Toronto location on designated day prior to training (Must be able to carry and transport desktop PC) 
  • Attend day one training on Zoom from comfort of your home 

Please note: All documents sent from HR must be completed to be scheduled for equipment deployment and to begin training.

SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.  

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