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We’re glad you’re here! We’re looking for 10 elite customer service reps starting April 22. Apply today!.
The ideal candidate is someone who is even tempered, financially driven, thrives in a sales environment, loves customer service and working with computers, loves talking on the phone, is very professional and ejoys a challenge.
What WE Offer YOU.
➤ AVG WAGE: $16.00 per hr base plus bonus, averaging about $18 per hr- Bonus inclusive.
➤Opportunity to earn: Additional Incentives/Prizes. The only limit is what you put on yourself.
➤Fun office culture: Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few.
➤We have great benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
We are building a team of fantastic sales specialists who will answer the calls of our Fortune 500 client's customers. You will be assisting business customers with their sales needs by offering new products, sharing the latest promotions, and increasing sales on every call. You will also be using your informational tools and systems to enable you to provide a solution to customer's requests with the goal of providing one-call resolution on every call.
You are outgoing, positive and upbeat with strong communication skills to help provide customers with an exceptional sales experience when communicating with them.
You are sales focused with an emphasis on ensuring our clients customers are aware of, and taking advantage of, the products and services available to them.
Your excellent written and verbal communication skills help you quickly reach an understanding with the customer, and you know that great customer care requires compassionate and attentive listening is required in sales.
You possess a deep understanding of computers and an ability to learn and navigate new software, using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups cultivating fast relationships with customers while sharing features & benefits, so sales are easy.
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data.
You are self-motivated and have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer.
You own this if you have:
Experience in sales or a call center environment, telemarketing, finance, door to door sales (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexible and even tempered
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Financially driven and self-motivated. You appreciate the ability to earn additional income and excel under these conditions.
Important details:
Work week of 40-44 hours
(16/hr base salary)
Shifts are flexible - Monday to Friday 1pm to 10:30 pm, Sat and Sun 10am to 7pm
Location: 1920 Yonge St Toronto Ontario
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout PROVINCE/STATE. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal candidate is someone who is even tempered, financially driven, thrives in a sales environment, loves customer service and working with computers, loves talking on the phone, is very professional and ejoys a challenge.
What WE Offer YOU.
➤ AVG WAGE: $16.00 per hr base plus bonus, averaging about $18 per hr- Bonus inclusive.
➤Opportunity to earn: Additional Incentives/Prizes. The only limit is what you put on yourself.
➤Fun office culture: Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few.
➤We have great benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
We are building a team of fantastic sales specialists who will answer the calls of our Fortune 500 client's customers. You will be assisting business customers with their sales needs by offering new products, sharing the latest promotions, and increasing sales on every call. You will also be using your informational tools and systems to enable you to provide a solution to customer's requests with the goal of providing one-call resolution on every call.
You are outgoing, positive and upbeat with strong communication skills to help provide customers with an exceptional sales experience when communicating with them.
You are sales focused with an emphasis on ensuring our clients customers are aware of, and taking advantage of, the products and services available to them.
Your excellent written and verbal communication skills help you quickly reach an understanding with the customer, and you know that great customer care requires compassionate and attentive listening is required in sales.
You possess a deep understanding of computers and an ability to learn and navigate new software, using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups cultivating fast relationships with customers while sharing features & benefits, so sales are easy.
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data.
You are self-motivated and have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer.
You own this if you have:
Experience in sales or a call center environment, telemarketing, finance, door to door sales (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexible and even tempered
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Financially driven and self-motivated. You appreciate the ability to earn additional income and excel under these conditions.
Important details:
Work week of 40-44 hours
(16/hr base salary)
Shifts are flexible - Monday to Friday 1pm to 10:30 pm, Sat and Sun 10am to 7pm
Location: 1920 Yonge St Toronto Ontario
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout PROVINCE/STATE. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Business Unit
Toronto
Location
Toronto, Ontario
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $14.25 an hour PLUS UNCAPPED bonuses and incentives! Our associates make AN AVERAGE of $18 with bonuses!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Loyalty Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
MUST be flexible to work during hours of operation
The start date for this position is April 29, 2019
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $14.25 an hour PLUS UNCAPPED bonuses and incentives! Our associates make AN AVERAGE of $18 with bonuses!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Loyalty Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
MUST be flexible to work during hours of operation
The start date for this position is April 29, 2019
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Average Wage- $12.00 an hour + BONUS!!!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
Your specific duties will include:
Taking consultative calls regarding Sprint services and retaining them.
Offering additional Sprint services and promotions to win customers
Achieving sales objectives by promoting and selling Sprint products
Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
Meeting daily, weekly, and monthly personal and team quotas/goals.
Transferring calls to other departments/call centers if customer requires
High pressured objectives with improvement plans and accountability to meet requirements
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 6 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ohio. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Average Wage- $12.00 an hour + BONUS!!!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
Your specific duties will include:
Taking consultative calls regarding Sprint services and retaining them.
Offering additional Sprint services and promotions to win customers
Achieving sales objectives by promoting and selling Sprint products
Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
Meeting daily, weekly, and monthly personal and team quotas/goals.
Transferring calls to other departments/call centers if customer requires
High pressured objectives with improvement plans and accountability to meet requirements
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 6 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ohio. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Average Wage- $12.00 an hour + BONUS!!!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
Follow up on assigned customer leads and business prospects daily through direct contact on multiple channels
Deliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely manner
Maintain exceptional performance standards in customer satisfaction and closing customer leads
Maintain open communication with management and other team members
Build a thorough working knowledge of products, consumer demand, market prices & brand compliance
Proactively responds to leads sent from AT&T for information on products and services
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI
Ensures first call resolution by satisfying customer requests
Assumes full ownership of customer’s requests and ensures they are resolved in a timely manner
Performs data analysis of customer’s current service utilization in order to present additional services and special offers that provide an enhanced solution
Maintains a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Protects brand image
Navigates computerized system and accurately enters data
Properly recording the call disposition
Meets or exceeds business standards for quality and productivity
Assists with projects and other duties as requested or assigned
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 8 AM and 6 PM Monday to Friday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ohio. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Average Wage- $12.00 an hour + BONUS!!!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
Follow up on assigned customer leads and business prospects daily through direct contact on multiple channels
Deliver exceptional customer care and always resolve any issues or complaints with professionalism and in a timely manner
Maintain exceptional performance standards in customer satisfaction and closing customer leads
Maintain open communication with management and other team members
Build a thorough working knowledge of products, consumer demand, market prices & brand compliance
Proactively responds to leads sent from AT&T for information on products and services
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI
Ensures first call resolution by satisfying customer requests
Assumes full ownership of customer’s requests and ensures they are resolved in a timely manner
Performs data analysis of customer’s current service utilization in order to present additional services and special offers that provide an enhanced solution
Maintains a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Protects brand image
Navigates computerized system and accurately enters data
Properly recording the call disposition
Meets or exceeds business standards for quality and productivity
Assists with projects and other duties as requested or assigned
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 8 AM and 6 PM Monday to Friday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ohio. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Business Unit
St John's, Newfoundland
Location
St. John's, Newfoundland & Labrador
We’re glad you’re here! Apply today to get ahead
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on Apply
You will get a text message to your mobile phone to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13/hr + Bonus opportunities!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 7:30 AM and 12:30 AM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on Apply
You will get a text message to your mobile phone to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13/hr + Bonus opportunities!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 7:30 AM and 12:30 AM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus. Our Associates make between $16-$18/hr- Bonus Inclusive
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Intbound Customer Service and Sales Representative, you will ensure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
We’re glad you’re here! Apply today to get ahead
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $14.00 an hour PLUS UNCAPPED bonuses and incentives! Our associates make AN AVERAGE of $18 with bonuses!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Loyalty Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
MUST be flexible to work during hours of operation
The start date for this position is April 29, 2019
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $14.00 an hour PLUS UNCAPPED bonuses and incentives! Our associates make AN AVERAGE of $18 with bonuses!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Loyalty Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
MUST be flexible to work during hours of operation
The start date for this position is April 29, 2019
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Are you an experienced retention agent ready to make an amazing bonus?
Retention agents, how would you like to work with one of the Nation’s Largest and Fastest Growing Call Centers in the U.S.? S&P Data can help you become part of a Company that has promoted over 100 Agents into Sales Positions over the past 7 months. We are looking for Candidates that want to be promoted in a professional, dynamic environment. This opportunity has one of the most aggressive income potentials in the Industry. If you feel you are one of these individuals and have the desire to work for the fastest growing Call Center in Rio Rancho, NM then apply!"
This company is a growing organization and wishes to bring on those individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Rio Rancho, New Mexico we want to talk to you!
We Offer:
Immediate Openings!!
Base pay of $23K plus commission.
Annual income potential of between $30-$40K
Training – Paid, 3 weeks of classroom training, and 2 weeks of nesting training!
Training is Monday - Friday in the classroom
Quick advancement opportunity with our rapid growth!
Full Benefits including Medical and Dental
Paid Time Off program and vacation time.
Business causal dress code.
Class A Office Space
Very professional environment and corporate culture
Job Description:
Processing new service orders start to finish.
Handling customer issues, questions, and up-selling products
Inputting relevant call information into PC.
Meeting daily, weekly, and monthly personal and team quotas/goals.
Transferring calls to other departments/call centers if customer requires
Transferring calls to other call centers or departments if the customer requires additional information or assistance
Documenting all sales calls
Handling 50-80 sales calls per day
Compensation/Advancement:
Base pay of $23K plus commission.
Paid PTO and Vacation
Full Benefits
Rapid Growth means opportunities for advancement. We have a 15 to 1 rep to lead ratio. There will be many team leaders, supervisors, trainers, and quality assurance opportunities for those that are successful with us.
Job Requirements
Minimum Requirements:
Minimum of six months of customer service experience within the last two years.
Consultative sales involve meeting sales quotas understanding a selling cycle/process, earning commissions/bonuses, and upselling.
Minimum of six months call center experience within the last two years.
PC familiarity and proficient typing skills 25 wpm
Strong technical skills and ability to explain the complex in simple terms.
Must be very articulate and professional
Full-Time shifts only 40 hours per week with OT available.
Hours of operation are 6:00am-11:00 pm (Must be flexible.) 7 days a week.
Schedules are determined on business needs. You will have a schedule before you are converted over to client.
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Outbound or Customer Service Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone helping customers.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $12/hr + Bonus Incentives. Our Associates make between $16-$18/hr- Bonus Inclusive)
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ Spirit Week, SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION, AFLAC (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
Your typical day at work:
As an Outbound or Customer Service Associate, you will be calling customers, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales, and actually working within a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts between the hours of 8am -11pm Monday through Saturday and/or additional hours as required by business needs
Saturdays are mandatory.
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 8 AM and 12 PM Monday to Saturday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout PROVINCE/STATE. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Interviews will be conducted beginning April 18th through April 26th for consideration as all candidates scheduled for an interview must bring a resume with them, dress professionally, and can read a phone script out loud during the recruitment process.
The ideal Outbound or Customer Service Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone helping customers.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $12/hr + Bonus Incentives. Our Associates make between $16-$18/hr- Bonus Inclusive)
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ Spirit Week, SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION, AFLAC (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
Your typical day at work:
As an Outbound or Customer Service Associate, you will be calling customers, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales, and actually working within a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts between the hours of 8am -11pm Monday through Saturday and/or additional hours as required by business needs
Saturdays are mandatory.
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 8 AM and 12 PM Monday to Saturday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout PROVINCE/STATE. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Interviews will be conducted beginning April 18th through April 26th for consideration as all candidates scheduled for an interview must bring a resume with them, dress professionally, and can read a phone script out loud during the recruitment process.
Business Unit
Trenton
Location
Trenton, Ontario
We’re glad you’re here! Apply today to get ahead
The ideal Associate enjoys providing exceptional customer service and problem solving, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $14.00 an hour PLUS UNCAPPED bonuses and incentives! Our average associate makes an average of $16 an hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
Immediate start dates available (April 29 )
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service and problem solving, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $14.00 an hour PLUS UNCAPPED bonuses and incentives! Our average associate makes an average of $16 an hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
Immediate start dates available (April 29 )
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
What WE offer YOU!
➤ AVG WAGE (The average wage is $12/hr. plus a competitive performance-based bonus incentive plan)
➤Opportunity to earn Additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ Spirit Week Events, Food- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH!
➤ We will provide PAID training- Classroom style/engaging training environment with great support.
You’re typical day at work:
As an Inbound/Outbound Customer Service and Sales Representative, you will be calling customers, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in customer service, sales or within a call center environment (Required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours Available to work 5 days a week. Shift timings are between
8 AM and 11 PM - Monday to Saturday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Michigan. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
We are proactively interviewing qualified candidates and extending conditional job offers TODAY! -Thursday, 3/14/19, Friday, 3/15/19, and YES! on Saturday, 3/16/19 from 10am - 12pm!
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
What WE offer YOU!
➤ AVG WAGE (The average wage is $12/hr. plus a competitive performance-based bonus incentive plan)
➤Opportunity to earn Additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ Spirit Week Events, Food- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH!
➤ We will provide PAID training- Classroom style/engaging training environment with great support.
You’re typical day at work:
As an Inbound/Outbound Customer Service and Sales Representative, you will be calling customers, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in customer service, sales or within a call center environment (Required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours Available to work 5 days a week. Shift timings are between
8 AM and 11 PM - Monday to Saturday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Michigan. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
We are proactively interviewing qualified candidates and extending conditional job offers TODAY! -Thursday, 3/14/19, Friday, 3/15/19, and YES! on Saturday, 3/16/19 from 10am - 12pm!
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, with inbound calls, someone who thrives in a sales environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!
What WE offer YOU.
➤Average over $16.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Service and Sales Representative, you will be answering customer calls, and making them lucrative offers. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours
Shift timings are between 5 AM and 10 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, with inbound calls, someone who thrives in a sales environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!
What WE offer YOU.
➤Average over $16.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Service and Sales Representative, you will be answering customer calls, and making them lucrative offers. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours
Shift timings are between 5 AM and 10 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage 14.25 with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage 14.25 with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Business Unit
St John's, Newfoundland
Location
St. John's, Newfoundland & Labrador
Open House HIRING EVENT(And You're Invited!)
Please apply online in order to be considered for an on the spot interview
Where: 430 Topsail Rd, St John's NFLD (Village Mall, entrance across from Wendy's - Look out for the S&P Data Banner and come on upstairs)
When: Thursday April 25th, 2019
Time: 12pm to 8pm
How to Apply:
Click on "Apply Now"
When you apply, you will get a text message to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13/hr plus Bonus Opportunities and Incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 7:30 AM and 12:30 AM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Please apply online in order to be considered for an on the spot interview
Where: 430 Topsail Rd, St John's NFLD (Village Mall, entrance across from Wendy's - Look out for the S&P Data Banner and come on upstairs)
When: Thursday April 25th, 2019
Time: 12pm to 8pm
How to Apply:
Click on "Apply Now"
When you apply, you will get a text message to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13/hr plus Bonus Opportunities and Incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 7:30 AM and 12:30 AM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The Company:
S&P Data is a leading North American Contact Center with a state-of-the-art work environment. Operating since 2014, we're proud to be providing employment opportunities in 8 locations across the USA and Canada including Cleveland, Troy, and Albuquerque. There are many internal growth opportunities as we prefer to promote from within!
Monday-Friday, 8:30 a.m. through 5:00 p.m, or 2:00pm - 11:00pm; Work Schedule will vary based on operational business need.
The Job:
The Team Leader is responsible for managing, coaching and developing a team of Outbound Telesales Customer Service Associates handling outbound calls. The Team Leader is a key resource for the delivery of sales targets and must ensure that their team members have the product knowledge and/or sales techniques to achieve these objectives.
Duties:
Provides supervision, coaches, trains, schedules, monitors activities, and participates in performance assessment of sales staff;
Development to team members to meet/exceed objectives and targets in sales, productivity, revenue and quality standards
Motivates sales team and fosters positive work environment
Holds each team member accountable daily
Ensures that all customer needs are met and go above and beyond expectations to ensure total customer satisfaction
Coordinates sales campaigns and incentive programs in order to increase sales performance, customer service and productivity
Analyzes sales results to detect trends and recommend solutions to contribute in attaining individual sales goals and those of the team
Provide a proactive approach by taking the initiative to resolve problems
Ensure delivery of quality of service through call monitoring and complaint resolution
Coaching and mentoring of team
Work with QA team and utilize quality monitoring and any other supporting data to assist with coaching and feedback
Coach and mentor Team Captain
Appropriately addressing human resource issues, such as attendance, interpersonal conflicts in the workplace and consults with Call Center and HR Manager for guidance
Participate and/or lead in internal/client calibration sessions
Provide recommendations for improvement of processes and procedures
Conduct monthly and yearly performance reviews
Skills and Qualifications:
2-3 years Team Leader/Supervisor experience in a call center environment with progressive responsibilities.
Must have high school diploma with relevant work experience
Post-secondary education is an asset
Excellent leadership skills
Strong communication and customer service skills
Effective and accurate decision making skills
Strong organization and planning skills
Ability to respond to adverse situations, i.e. system problems, dissatisified customers, high call traffic, emails, and othre duties as assigned.
Excellent MS office skills
Flexibility to work varying shifts or additional hours as dictated by business needs
The Pay and Benefits:
Salary will be discussed with the selected candidate at that time
Eligible for (5) five sick days upon employment plus eligible to earn up to 2 weeks of vacation within your first year
Affordable Health Benefits offered (medical, dental and vision) through Reliance and ancillary plans through Aflac (STD, Critical Illness, Hospitalization and Off-the-Job Accident Protection)
Equal Employment Opportunity/Affirmative Action Program
As an equal employment/affirmative action employer, S&P Data employs, retains, promotes, terminates and otherwise treats all employees and job applicants on the basis of merit, qualification and competence, without regard to race, color, national origin, religion, sex, age, physical or mental disability, marital status, citizenship, veteran status, or any other legally protected classifications or characteristics.
This policy also includes job assignments, transfers, wage and salary reviews and equal treatment in and access to company paid benefits.
Through our EEO and Affirmative Action Program, the company takes positive steps to ensure that equal employment opportunities prevail. Elements of our written program are available to all employees upon request.
Listed below are several employment programs and requirements to which we willingly adhere. The actual statements are posted in visible locations throughout each work location.
Sexual Harassment Policy
Disabled Veterans/Veterans of the Vietnam Era
Drug Free Workplace
Family and Medical Leave Act
Americans with Disabilities Act
Polygraph Protection Act
Job Safety and Health Protection Act (OSHA)
Fair Labor Standards Act (FLSA)
#SPD1
S&P Data is a leading North American Contact Center with a state-of-the-art work environment. Operating since 2014, we're proud to be providing employment opportunities in 8 locations across the USA and Canada including Cleveland, Troy, and Albuquerque. There are many internal growth opportunities as we prefer to promote from within!
Monday-Friday, 8:30 a.m. through 5:00 p.m, or 2:00pm - 11:00pm; Work Schedule will vary based on operational business need.
The Job:
The Team Leader is responsible for managing, coaching and developing a team of Outbound Telesales Customer Service Associates handling outbound calls. The Team Leader is a key resource for the delivery of sales targets and must ensure that their team members have the product knowledge and/or sales techniques to achieve these objectives.
Duties:
Provides supervision, coaches, trains, schedules, monitors activities, and participates in performance assessment of sales staff;
Development to team members to meet/exceed objectives and targets in sales, productivity, revenue and quality standards
Motivates sales team and fosters positive work environment
Holds each team member accountable daily
Ensures that all customer needs are met and go above and beyond expectations to ensure total customer satisfaction
Coordinates sales campaigns and incentive programs in order to increase sales performance, customer service and productivity
Analyzes sales results to detect trends and recommend solutions to contribute in attaining individual sales goals and those of the team
Provide a proactive approach by taking the initiative to resolve problems
Ensure delivery of quality of service through call monitoring and complaint resolution
Coaching and mentoring of team
Work with QA team and utilize quality monitoring and any other supporting data to assist with coaching and feedback
Coach and mentor Team Captain
Appropriately addressing human resource issues, such as attendance, interpersonal conflicts in the workplace and consults with Call Center and HR Manager for guidance
Participate and/or lead in internal/client calibration sessions
Provide recommendations for improvement of processes and procedures
Conduct monthly and yearly performance reviews
Skills and Qualifications:
2-3 years Team Leader/Supervisor experience in a call center environment with progressive responsibilities.
Must have high school diploma with relevant work experience
Post-secondary education is an asset
Excellent leadership skills
Strong communication and customer service skills
Effective and accurate decision making skills
Strong organization and planning skills
Ability to respond to adverse situations, i.e. system problems, dissatisified customers, high call traffic, emails, and othre duties as assigned.
Excellent MS office skills
Flexibility to work varying shifts or additional hours as dictated by business needs
The Pay and Benefits:
Salary will be discussed with the selected candidate at that time
Eligible for (5) five sick days upon employment plus eligible to earn up to 2 weeks of vacation within your first year
Affordable Health Benefits offered (medical, dental and vision) through Reliance and ancillary plans through Aflac (STD, Critical Illness, Hospitalization and Off-the-Job Accident Protection)
Equal Employment Opportunity/Affirmative Action Program
As an equal employment/affirmative action employer, S&P Data employs, retains, promotes, terminates and otherwise treats all employees and job applicants on the basis of merit, qualification and competence, without regard to race, color, national origin, religion, sex, age, physical or mental disability, marital status, citizenship, veteran status, or any other legally protected classifications or characteristics.
This policy also includes job assignments, transfers, wage and salary reviews and equal treatment in and access to company paid benefits.
Through our EEO and Affirmative Action Program, the company takes positive steps to ensure that equal employment opportunities prevail. Elements of our written program are available to all employees upon request.
Listed below are several employment programs and requirements to which we willingly adhere. The actual statements are posted in visible locations throughout each work location.
Sexual Harassment Policy
Disabled Veterans/Veterans of the Vietnam Era
Drug Free Workplace
Family and Medical Leave Act
Americans with Disabilities Act
Polygraph Protection Act
Job Safety and Health Protection Act (OSHA)
Fair Labor Standards Act (FLSA)
#SPD1
Summary of Duties::
The Quality Analyst position is responsible to meet the needs and expectations of the client and corporate channels. Ensuring the organizational compliance to internal and external expectations. He/she in conjunction with the Operations Manager goals, vision and expectations. As it relates to quality standards and metrics.
Main Responsibilities:
Ensure Quality performance metrics are being measured and met
Assist in assessment of employee skills to identify coaching opportunities
Provides professional communication to the client and upper management in regards to quality compliance.
Submit daily, weekly and monthly reports to management and clients upon request regarding important QA numbers, trends and issues.
Works closely with all levels of employees to identify areas of opportunities, best practices and process improvements in the QA department.
Other special projects and duties as requested or assigned.
Skills and Qualifications:
Post-secondary education and/or formal training in a related area is an asset
Proven knowledge of QA metrics.
Direct or indirect sales experience is an asset
Working knowledge of MS Office applications
Background must be in a call center environment for at least 2-3 years; Former Team Leader/Supervisor would be preferred.
Strong team development and communication skills
Appreciation of diversity
Excellent ability to relationship build
Effective coaching skills and a persuasive communicator
Strong verbal and written communication skills are essential
Flexibility to work additional hours as dictated by business needs
Personal Attributes:
Capable of managing multiple, simultaneous projects
Ability to innovate, motivate and educate
Ability to demonstrate outcomes generated as a result of training
Strong time management skills
Ability to work with minimal supervision and tight deadlines
Ability to become the subject matter expert on a variety of topics
Qualified candidates will be contacted and scheduled for interviewing for 4/15/19 through 4/19/19 10am -3pm; and from 4/22/19 through 4/25/19 11am -3pm.
The Quality Analyst position is responsible to meet the needs and expectations of the client and corporate channels. Ensuring the organizational compliance to internal and external expectations. He/she in conjunction with the Operations Manager goals, vision and expectations. As it relates to quality standards and metrics.
Main Responsibilities:
Ensure Quality performance metrics are being measured and met
Assist in assessment of employee skills to identify coaching opportunities
Provides professional communication to the client and upper management in regards to quality compliance.
Submit daily, weekly and monthly reports to management and clients upon request regarding important QA numbers, trends and issues.
Works closely with all levels of employees to identify areas of opportunities, best practices and process improvements in the QA department.
Other special projects and duties as requested or assigned.
Skills and Qualifications:
Post-secondary education and/or formal training in a related area is an asset
Proven knowledge of QA metrics.
Direct or indirect sales experience is an asset
Working knowledge of MS Office applications
Background must be in a call center environment for at least 2-3 years; Former Team Leader/Supervisor would be preferred.
Strong team development and communication skills
Appreciation of diversity
Excellent ability to relationship build
Effective coaching skills and a persuasive communicator
Strong verbal and written communication skills are essential
Flexibility to work additional hours as dictated by business needs
Personal Attributes:
Capable of managing multiple, simultaneous projects
Ability to innovate, motivate and educate
Ability to demonstrate outcomes generated as a result of training
Strong time management skills
Ability to work with minimal supervision and tight deadlines
Ability to become the subject matter expert on a variety of topics
Qualified candidates will be contacted and scheduled for interviewing for 4/15/19 through 4/19/19 10am -3pm; and from 4/22/19 through 4/25/19 11am -3pm.
Business Unit
St John's, Newfoundland
Location
St. John's, Newfoundland & Labrador
We’re glad you’re here! Apply today to get ahead
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on "Apply Now"
When you apply, you will get a text message to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13/hr plus Bonus Opportunities and Incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 7:30 AM and 12:30 AM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on "Apply Now"
When you apply, you will get a text message to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13/hr plus Bonus Opportunities and Incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 7:30 AM and 12:30 AM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU:
➤ $14.25 an hour PLUS UNCAPPED bonuses and incentives! On average, an associate makes $18 an hour bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Call Centre Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You Own This If:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
FULL-TIME POSITION - Workweek of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment:
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU:
➤ $14.25 an hour PLUS UNCAPPED bonuses and incentives! On average, an associate makes $18 an hour bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Call Centre Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You Own This If:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
FULL-TIME POSITION - Workweek of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment:
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Business Unit
St John's, Newfoundland
Location
St. John's, Newfoundland & Labrador
Team Leader
THE COMPANY:
S&P Data is a leading North American Business Service Centre serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Are you fired up by helping others reach success? Do you have experience in a leadership role within a call centre? This just might be the perfect job for you.
We offer full-time employment with a competitive salary wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
THE JOB:
As a Team Leader, you will be responsible for managing, coaching and developing a team of Retention Specialists handling inbound calls. You are a key resource for the delivery of performance targets and are on the front line ensuring that your team members have the product knowledge, key techniques, and motivation to achieve these objectives.
YOU'LL ALSO:
Provide supervision, coaching, on-going training to all Retention Specialists on your program
Motivate the team and foster a positive work environment
Ensure that all agent needs are met so they can go above and beyond customer expectations to ensure client satisfaction
Coordinate sales campaigns and incentive programs in order to increase sales performance, customer service and productivity
Analyze sales results to detect trends and recommend solutions to contribute in attaining individual sales goals and those of the team
Provide a proactive approach by taking the initiative to resolve problems
Work with QA team and utilize quality monitoring and any other supporting data to assist with coaching and feedback
Appropriately address performance and interpersonal issues, such as attendance, conflicts in the workplace and consults with leadership and HR for guidance
Participate in or lead internal /client calibration sessions
Conduct monthly and yearly performance reviews
Responsible for managing and producing daily, weekly, monthly and yearly statistics and KPI’s
Assist management with development of program and team goals
Assist with other duties, e.g. dialing, quality assurance when required
Assist with projects and other duties as requested or assigned
WHO WE'RE LOOKING FOR:
You're a self-motivated individual with a strong desire to help others reach their potential. You are motivated by being the best and will work hard to get yourself to the top spot. Your strong communication skills and approachable personality make employees love working with you.
YOU ALSO HAVE:
Your high school diploma
Previous experience as a Team Leader in a contact center
Excellent leadership skills
Strong communication and customer service skills
Effective and accurate decision-making skills
Strong organization and planning skills
Ability to respond to adverse situations, i.e. system problems, irate customers, high call traffic
Excellent MS office skills
Flexibility to work varying shifts or additional hours as dictated by business needs
WE ALSO:
Provide you chances to dramatically increase your earning potential with uncapped bonus plans and monthly performance incentives.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
THE COMPANY:
S&P Data is a leading North American Business Service Centre serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Are you fired up by helping others reach success? Do you have experience in a leadership role within a call centre? This just might be the perfect job for you.
We offer full-time employment with a competitive salary wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
THE JOB:
As a Team Leader, you will be responsible for managing, coaching and developing a team of Retention Specialists handling inbound calls. You are a key resource for the delivery of performance targets and are on the front line ensuring that your team members have the product knowledge, key techniques, and motivation to achieve these objectives.
YOU'LL ALSO:
Provide supervision, coaching, on-going training to all Retention Specialists on your program
Motivate the team and foster a positive work environment
Ensure that all agent needs are met so they can go above and beyond customer expectations to ensure client satisfaction
Coordinate sales campaigns and incentive programs in order to increase sales performance, customer service and productivity
Analyze sales results to detect trends and recommend solutions to contribute in attaining individual sales goals and those of the team
Provide a proactive approach by taking the initiative to resolve problems
Work with QA team and utilize quality monitoring and any other supporting data to assist with coaching and feedback
Appropriately address performance and interpersonal issues, such as attendance, conflicts in the workplace and consults with leadership and HR for guidance
Participate in or lead internal /client calibration sessions
Conduct monthly and yearly performance reviews
Responsible for managing and producing daily, weekly, monthly and yearly statistics and KPI’s
Assist management with development of program and team goals
Assist with other duties, e.g. dialing, quality assurance when required
Assist with projects and other duties as requested or assigned
WHO WE'RE LOOKING FOR:
You're a self-motivated individual with a strong desire to help others reach their potential. You are motivated by being the best and will work hard to get yourself to the top spot. Your strong communication skills and approachable personality make employees love working with you.
YOU ALSO HAVE:
Your high school diploma
Previous experience as a Team Leader in a contact center
Excellent leadership skills
Strong communication and customer service skills
Effective and accurate decision-making skills
Strong organization and planning skills
Ability to respond to adverse situations, i.e. system problems, irate customers, high call traffic
Excellent MS office skills
Flexibility to work varying shifts or additional hours as dictated by business needs
WE ALSO:
Provide you chances to dramatically increase your earning potential with uncapped bonus plans and monthly performance incentives.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU:
➤ $14.25 an hour PLUS UNCAPPED bonuses and incentives! On average, an associate makes $16-$18 an hour bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You Own This If:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
FULL-TIME POSITION - Workweek of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment:
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU:
➤ $14.25 an hour PLUS UNCAPPED bonuses and incentives! On average, an associate makes $16-$18 an hour bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You Own This If:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
FULL-TIME POSITION - Workweek of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment:
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1