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We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on apply now
APPLY NOW!
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $12.00 an hour plus UNCAPPED bonuses and incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
FREE CABLE SERVICE AFTER 30 DAYS!!!!!
The Job:
As a Business to Business Sales Representative, you will interact with customers regarding their business and its needs in order to match them with the perfect solution and upgrades available from our client. You will also need to respond to requests from customers for information on products, equipment, services and billing by assuming full ownership of customer's requests and ensuring they are resolved in a timely manner.
The duties:
Achieve sales objectives by promoting and selling various product and service solutions
Perform data analysis of current service utilization to identify and present additional services and special offers that provide an enhanced solution
Maintain a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Meet personal and team quotas and goals by actively applying techniques provided in training and mentorship
Skills for Success:
Exceptional verbal and written communication skills allowing you to communicate ideas in a clear and concise manner
Ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
You solve problems using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Are self-motivated and able to complete multiple tasks at a time with ease
Willingness and desire to receive coaching and mentorship
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Cleveland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, enjoys speaking to customers via phone and is computer savy.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $12.00 an hour plus UNCAPPED bonuses and incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/Prizes/Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Loyalty Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 6 AM and 12 AM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Cleveland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD!
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, enjoys speaking to customers via phone and is computer savy.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $12.00 an hour plus UNCAPPED bonuses and incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/Prizes/Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Loyalty Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 6 AM and 12 AM Monday to Sunday.
MUST be flexible to work during hours of operation
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Cleveland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD!
Business Unit
St John's, Newfoundland
Location
St. John's, Newfoundland & Labrador
Are you looking to grow your career as an HR Professional? Are you passionate about working with people and driving company culture? Are you comfortable leading a small team?
The Human Resources Manager may be the perfect role for you!
The Company:
S&P Data is a leading North American Business Service Centre serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
The Job:
Reporting to the Senior Director, Human Resources and working in partnership with Team Leaders, Operations Managers, Site Director and the broader HR teams across North America, the Human Resources Manager ensures alignment of the business and HR strategies with a focus on recruiting, change management, rewards, labor relations, performance management and workforce planning.
Recommend changes to policies, procedures and programs for our organization as they relate to employees and labour standards
Actively provides advice, support and counsel to management and employees on all human resources issues, including labor relations and disciplinary actions and ensures that all actions taken are within legal requirements
Protect the interests of employees and the organization by upholding our Human Resources policies and governmental laws and regulations
Conduct full life cycle recruitment
Administers, implements, leads and consistently applies human resources policies/procedures within approved corporate objectives according to our established policy and legislation
Compiles and analyzes related data and information on people programs (i.e. succession and workforce planning, recruiting programs, etc.); assesses the environment and effectiveness of human resources initiatives and processes
Resolve and recommend labor relations practices necessary to establish a positive employer – employee relationship
Provide mentorship and assistance in performance management, discipline, absence management, retention and benefit administration
Facilitate the timely and effective processing of new hires, terminations, benefit changes transfers, etc
Who We're Looking For:
You have a proven track record of relationship building with both internal and external customers thanks to your ability to get along with diverse personalities in a tactful, mature and flexible manner. You easily establish credibility with your influencing, discernment and decision-making skills that support our preferences and priorities.
You will have 5 or more years of HR experience coupled with a Bachelor’s Degree in Human Resources or equivalent combination of education and experience
Experience working in a contact center or in a dynamic organization is helpful
Knowledge of all applicable laws Employment Standards and Occupational Health and Safety Act
Excellent administrative skills
Deep reasoning abilities and good judgment
Strong communication skills, written and verbal
Participative management style and an advocate of team concept
Exceptional problem solving, conflict resolution and listening skills
Strong time management skills
Flexibility to work additional hours as instructed by business needs
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
The Human Resources Manager may be the perfect role for you!
The Company:
S&P Data is a leading North American Business Service Centre serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
The Job:
Reporting to the Senior Director, Human Resources and working in partnership with Team Leaders, Operations Managers, Site Director and the broader HR teams across North America, the Human Resources Manager ensures alignment of the business and HR strategies with a focus on recruiting, change management, rewards, labor relations, performance management and workforce planning.
Recommend changes to policies, procedures and programs for our organization as they relate to employees and labour standards
Actively provides advice, support and counsel to management and employees on all human resources issues, including labor relations and disciplinary actions and ensures that all actions taken are within legal requirements
Protect the interests of employees and the organization by upholding our Human Resources policies and governmental laws and regulations
Conduct full life cycle recruitment
Administers, implements, leads and consistently applies human resources policies/procedures within approved corporate objectives according to our established policy and legislation
Compiles and analyzes related data and information on people programs (i.e. succession and workforce planning, recruiting programs, etc.); assesses the environment and effectiveness of human resources initiatives and processes
Resolve and recommend labor relations practices necessary to establish a positive employer – employee relationship
Provide mentorship and assistance in performance management, discipline, absence management, retention and benefit administration
Facilitate the timely and effective processing of new hires, terminations, benefit changes transfers, etc
Who We're Looking For:
You have a proven track record of relationship building with both internal and external customers thanks to your ability to get along with diverse personalities in a tactful, mature and flexible manner. You easily establish credibility with your influencing, discernment and decision-making skills that support our preferences and priorities.
You will have 5 or more years of HR experience coupled with a Bachelor’s Degree in Human Resources or equivalent combination of education and experience
Experience working in a contact center or in a dynamic organization is helpful
Knowledge of all applicable laws Employment Standards and Occupational Health and Safety Act
Excellent administrative skills
Deep reasoning abilities and good judgment
Strong communication skills, written and verbal
Participative management style and an advocate of team concept
Exceptional problem solving, conflict resolution and listening skills
Strong time management skills
Flexibility to work additional hours as instructed by business needs
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
St John's, Newfoundland
Location
St. John's, Newfoundland & Labrador
We’re glad you’re here! Apply today :)
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on Apply
You will get a text message to your mobile phone to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13.50/hr + UNCAPPED Bonuses paid out Bi-Weekly *After 90 days of employment- wage increases to $14/hr! Our average associate makes an average of $17-18 per hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Pancake Day/Raffles/SP Talent Shows- just to name a few)
➤ We have great benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Requirements:
Completed Highschool diploma or GED
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 8:30 AM and 10:30pm Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
#SPD1
#Sales
#Service
#Customer
#Accounts
#Call Center
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on Apply
You will get a text message to your mobile phone to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13.50/hr + UNCAPPED Bonuses paid out Bi-Weekly *After 90 days of employment- wage increases to $14/hr! Our average associate makes an average of $17-18 per hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Pancake Day/Raffles/SP Talent Shows- just to name a few)
➤ We have great benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Requirements:
Completed Highschool diploma or GED
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 8:30 AM and 10:30pm Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
#SPD1
#Sales
#Service
#Customer
#Accounts
#Call Center
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, enjoys working with customers through the phone and is computer savy.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $12.00 an hour plus UNCAPPED bonuses and incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/Talent Shows - just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Outbound Business to Business Sales Representative, you'll call customers to have a conversation about their business and its needs in order to match them with the perfect solutions and upgrades available from our client. You'll also need to respond to requests from customers for information on products, equipment, services and billing by assuming full ownership of customer's requests and ensuring they are resolved in a timely manner.
Outbound Business to Business sales of products and services to new and existing customers
Handling customer issues, questions, and selling packages
Processing new service orders from start to finish
Documenting all calls; Disposition of call is extremely important
Handling 50-80 calls per day
Meeting daily, weekly, and monthly personal and team quotas and goals
Do you have experience working in a B2B sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment?
Skills for Success:
Minimum 1 year of proven consultative sales experience
Minimum 1 year of business to business experience preferred
Front of House Restaurant Sales experience or Mortgage Broker experience may also be considered in lieu of business sales experience
Consultative sales experience
Prior call center experience preferred
Exceptional verbal and written communication skills allowing you to communicate ideas in a clear and concise manner
Ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
You solve problems using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Are self-motivated and able to complete multiple tasks at a time with ease
Willingness and desire to receive coaching and mentorship
Important details:
Two weeks of in classroom training; Two weeks of phone evaluation
Heavy training on client program and phone system
Must have open availability to work any shifts scheduled between Monday-Friday 9 a.m. - 5:30 p.m.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Cleveland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1!
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, enjoys working with customers through the phone and is computer savy.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionaire. This must be completed in order to be considered!
What WE offer YOU.
➤ $12.00 an hour plus UNCAPPED bonuses and incentives!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture (Hot Chocolate Day/Raffles/Talent Shows - just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Outbound Business to Business Sales Representative, you'll call customers to have a conversation about their business and its needs in order to match them with the perfect solutions and upgrades available from our client. You'll also need to respond to requests from customers for information on products, equipment, services and billing by assuming full ownership of customer's requests and ensuring they are resolved in a timely manner.
Outbound Business to Business sales of products and services to new and existing customers
Handling customer issues, questions, and selling packages
Processing new service orders from start to finish
Documenting all calls; Disposition of call is extremely important
Handling 50-80 calls per day
Meeting daily, weekly, and monthly personal and team quotas and goals
Do you have experience working in a B2B sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment?
Skills for Success:
Minimum 1 year of proven consultative sales experience
Minimum 1 year of business to business experience preferred
Front of House Restaurant Sales experience or Mortgage Broker experience may also be considered in lieu of business sales experience
Consultative sales experience
Prior call center experience preferred
Exceptional verbal and written communication skills allowing you to communicate ideas in a clear and concise manner
Ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
You solve problems using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Are self-motivated and able to complete multiple tasks at a time with ease
Willingness and desire to receive coaching and mentorship
Important details:
Two weeks of in classroom training; Two weeks of phone evaluation
Heavy training on client program and phone system
Must have open availability to work any shifts scheduled between Monday-Friday 9 a.m. - 5:30 p.m.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Cleveland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1!
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
We’re glad you’re here! Apply today to get ahead
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $15.50 an hour, weekend premium of 0.50, plus UNCAPPED bonuses and incentives! Our average associate makes an average of $17-19n hour- bonus inclusive
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7AM and 11pm Monday to Sunday.
Immediate start dates available (Dec 2nd-Dec 9th)
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $15.50 an hour, weekend premium of 0.50, plus UNCAPPED bonuses and incentives! Our average associate makes an average of $17-19n hour- bonus inclusive
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7AM and 11pm Monday to Sunday.
Immediate start dates available (Dec 2nd-Dec 9th)
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
Business Unit
St John's, Newfoundland
Location
St. John's, Newfoundland & Labrador
We’re glad you’re here! Apply today to get ahead
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on Apply
You will get a text message to your mobile phone to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13.50/hr + UNCAPPED Bonuses paid out Bi-Weekly *After 90 days of employment- wage increases to $14/hr! Our average associate makes an average of $17-18 per hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have great benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Requirements:
Completed Highschool diploma or GED
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 8:30 AM and 10:30pm Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
#Service
#Customer
#Accounts
#Call Center
The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast paced environment, loves working with computers, and loves talking on the phone.
How to Apply:
Click on Apply
You will get a text message to your mobile phone to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $13.50/hr + UNCAPPED Bonuses paid out Bi-Weekly *After 90 days of employment- wage increases to $14/hr! Our average associate makes an average of $17-18 per hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have great benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Retention Specialist for an elite telecommunications company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Requirements:
Completed Highschool diploma or GED
Experience in retention, sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 8:30 AM and 10:30pm Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
#Service
#Customer
#Accounts
#Call Center
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Wage: $16.00/hr + unlimited bonus + benefits. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) July 2019 $1120 to $1880 August 2019 $860 to $1380 September 2019 $600 to $1320 Required Availability: M-F - 2pm-10:30pm, Weekends - 10am-6:30pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $16.00/hr
Full-Time: 40-44 hours per week
Start: Immediate
***Interested candidates must meet the *REQUIRED AVAILABILITY* and be able to work *FULL-TIME* to be considered***
Main Responsibilities:
As an Outbound Sales and Winback agent you...
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
MINIMUM 1 year of proven sales experience.
Previous call center experience an asset
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Wage: $16.00/hr + unlimited bonus + benefits. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) July 2019 $1120 to $1880 August 2019 $860 to $1380 September 2019 $600 to $1320 Required Availability: M-F - 2pm-10:30pm, Weekends - 10am-6:30pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $16.00/hr
Full-Time: 40-44 hours per week
Start: Immediate
***Interested candidates must meet the *REQUIRED AVAILABILITY* and be able to work *FULL-TIME* to be considered***
Main Responsibilities:
As an Outbound Sales and Winback agent you...
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
MINIMUM 1 year of proven sales experience.
Previous call center experience an asset
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
Business Unit
Toronto
Location
Toronto, Ontario
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Important Info:
Wage: $14.25/hr + unlimited bonus + Incentives. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) June 2019 $1872 to $2744.80 July 2019 $2192.50 to $2609.10 August 2019 $834.20 to $1,310.00 Required Availability: Sunday to Saturday - shift timings between 7am-11pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $14.25/hr
Full-Time: 40-44 hours per week
Start: Immediate start dates available - NOVEMBER 7TH
As a Customer Service and Sales Representative (Retention and Loyalty Department) your main responsibilities are:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven of customer service and sales experience.
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Important Info:
Wage: $14.25/hr + unlimited bonus + Incentives. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) June 2019 $1872 to $2744.80 July 2019 $2192.50 to $2609.10 August 2019 $834.20 to $1,310.00 Required Availability: Sunday to Saturday - shift timings between 7am-11pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $14.25/hr
Full-Time: 40-44 hours per week
Start: Immediate start dates available - NOVEMBER 7TH
As a Customer Service and Sales Representative (Retention and Loyalty Department) your main responsibilities are:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven of customer service and sales experience.
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
Operations Manager
THE COMPANY:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 company as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
We are excited to be growing our business in Troy!
Do you like building things from the ground up? Are you fired up by helping others reach success? Do you have experience working in a leadership role within a call center environment? This just might be the perfect job for you.
We offer full-time employment with a competitive salary and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
WE ALSO:
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
THE JOB:
As Operations Manager, you will be responsible for managing the day to day operations of your program(s). This role balances people and client management with a focus on employee engagement and development to help you exceed client expectations. You will manage the quality of service delivered to ensure the company satisfies client SLA requirements, call and work flows, reporting, performance metrics, performance feedback, service improvements and cost containment.
Work closely with the Site Director and SVP, Operations to set specific performance requirements for the program
Ensure revenue forecasts are obtained and or exceeded
Review and monitor daily, weekly and monthly program performance and, develop plans to rectify the problems and provide feedback on result for continual process improvement
Mentor and guide Team Leads and other support staff to deliver against those goals
Report on Key Performance Indicators to the SVP of Operations and Senior Management team
Support the development of system/process enhancements to improve operational productivity and efficiency
Ensure all process documentation is updated regularly with any changes
Determine employee job standards and performance expectations
Make recommendations for improvements in program performance
Ensure the delivery of excellent service to clients
Assist with projects and other duties as requested or assigned
Manage the overall profitability of program
Take on any individual company assigned projects as required
WHO WE'RE LOOKING FOR:
You are a results-focused and people-oriented person with good reasoning abilities. You are slightly competitive by nature- with others or yourself, and are motivated by being best in class. You easily motivate people with your inspiring nature and strong coaching ability and are able to pass these qualities onto other leaders who report to you.
3+ years’ experience in a leadership role
Experience designing incentives, establishing sales goals and managing call center productivity according to metrics and revenue targets
Committed to tightly managing daily sales goals and handling client escalations
Results-focused and supportive leadership style
Strong multitasking, prioritization, conflict resolution and analytical skills
Strong communication skills, written and verbal.
Exceptional problem solving, conflict resolution and listening skills
Flexibility to work hours as instructed by business needs
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1!
THE COMPANY:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 company as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
We are excited to be growing our business in Troy!
Do you like building things from the ground up? Are you fired up by helping others reach success? Do you have experience working in a leadership role within a call center environment? This just might be the perfect job for you.
We offer full-time employment with a competitive salary and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
WE ALSO:
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
THE JOB:
As Operations Manager, you will be responsible for managing the day to day operations of your program(s). This role balances people and client management with a focus on employee engagement and development to help you exceed client expectations. You will manage the quality of service delivered to ensure the company satisfies client SLA requirements, call and work flows, reporting, performance metrics, performance feedback, service improvements and cost containment.
Work closely with the Site Director and SVP, Operations to set specific performance requirements for the program
Ensure revenue forecasts are obtained and or exceeded
Review and monitor daily, weekly and monthly program performance and, develop plans to rectify the problems and provide feedback on result for continual process improvement
Mentor and guide Team Leads and other support staff to deliver against those goals
Report on Key Performance Indicators to the SVP of Operations and Senior Management team
Support the development of system/process enhancements to improve operational productivity and efficiency
Ensure all process documentation is updated regularly with any changes
Determine employee job standards and performance expectations
Make recommendations for improvements in program performance
Ensure the delivery of excellent service to clients
Assist with projects and other duties as requested or assigned
Manage the overall profitability of program
Take on any individual company assigned projects as required
WHO WE'RE LOOKING FOR:
You are a results-focused and people-oriented person with good reasoning abilities. You are slightly competitive by nature- with others or yourself, and are motivated by being best in class. You easily motivate people with your inspiring nature and strong coaching ability and are able to pass these qualities onto other leaders who report to you.
3+ years’ experience in a leadership role
Experience designing incentives, establishing sales goals and managing call center productivity according to metrics and revenue targets
Committed to tightly managing daily sales goals and handling client escalations
Results-focused and supportive leadership style
Strong multitasking, prioritization, conflict resolution and analytical skills
Strong communication skills, written and verbal.
Exceptional problem solving, conflict resolution and listening skills
Flexibility to work hours as instructed by business needs
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1!
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Customer Service and Sales Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Customer Service and Sales Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
We’re glad you’re here! Apply today to get ahead
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $15.50 an hour, weekend premium of 0.50, plus UNCAPPED bonuses and incentives! Our average associate makes an average of $17-19n hour- bonus inclusive
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 11pm Monday to Sunday.
Immediate start dates available (Dec 2-Dec 9th)
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $15.50 an hour, weekend premium of 0.50, plus UNCAPPED bonuses and incentives! Our average associate makes an average of $17-19n hour- bonus inclusive
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 11pm Monday to Sunday.
Immediate start dates available (Dec 2-Dec 9th)
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
We’re glad you’re here! Apply today to get ahead.
The ideal Associate is positive, energetic, has an understanding of credit cards and how they work. Someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus.
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Inbound Card activation Specialist, you will be taking the calls of existing clients who are calling to activate their credit cards. At which time you will offer them balance protection and ensure that they are getting the best value from their services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
An understanding of credit cards and how they work
Financially driven
Important Details:
Work week of 40-44 hours
Shift timings are between 8am to 12am 7 days a week
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The ideal Associate is positive, energetic, has an understanding of credit cards and how they work. Someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus.
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Inbound Card activation Specialist, you will be taking the calls of existing clients who are calling to activate their credit cards. At which time you will offer them balance protection and ensure that they are getting the best value from their services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
An understanding of credit cards and how they work
Financially driven
Important Details:
Work week of 40-44 hours
Shift timings are between 8am to 12am 7 days a week
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Wage: $16.00/hr + unlimited bonus + benefits. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) July 2019 $1120 to $1880 August 2019 $860 to $1380 September 2019 $600 to $1320 Required Availability: M-F - 2pm-10:30pm, Weekends - 10am-6:30pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $16.00/hr
Full-Time: 40-44 hours per week
Start: December 2, 2019
***Interested candidates must meet the *REQUIRED AVAILABILITY* and be able to work *FULL-TIME* to be considered***
Main Responsibilities:
As an Outbound Sales and Winback agent you...
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
MINIMUM 1 year of proven sales experience.
Previous call center experience an asset
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Wage: $16.00/hr + unlimited bonus + benefits. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) July 2019 $1120 to $1880 August 2019 $860 to $1380 September 2019 $600 to $1320 Required Availability: M-F - 2pm-10:30pm, Weekends - 10am-6:30pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $16.00/hr
Full-Time: 40-44 hours per week
Start: December 2, 2019
***Interested candidates must meet the *REQUIRED AVAILABILITY* and be able to work *FULL-TIME* to be considered***
Main Responsibilities:
As an Outbound Sales and Winback agent you...
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
MINIMUM 1 year of proven sales experience.
Previous call center experience an asset
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
Please Join Us At Our Hiring Fair November 5th from 9am-4pm
On the spot interviews and hiring for successful candidates 20 positions available.
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $15.50 an hour, weekend premium of 0.50, plus UNCAPPED bonuses and incentives! Our average associate makes an average of $17-19 hour- bonus inclusive
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7AM and 11pm Monday to Sunday.
Immediate start dates available (Dec 2nd, Dec 9th)
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
On the spot interviews and hiring for successful candidates 20 positions available.
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $15.50 an hour, weekend premium of 0.50, plus UNCAPPED bonuses and incentives! Our average associate makes an average of $17-19 hour- bonus inclusive
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7AM and 11pm Monday to Sunday.
Immediate start dates available (Dec 2nd, Dec 9th)
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
THE COMPANY:
S&P Data is a leading North American Business Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Are you fired up by helping others reach success? Are you passionate about working with people and driving company culture? Do you have experience as a stellar Manager of Talent Acquisition? This just might be the perfect job for you.
We are currently looking for an outstanding Manager, Talent Acquisition who is passionate about leading a team of Talent Acquisition Specialists to ensure continued growth of our business.
THE JOB:
Lead, coach and mentor the Talent Acquisition team
Partner with, advise and coach Managers and others across the organization on recruitment best practices, employer brand initiatives, interview strategies, talent selection, candidate experience and more
Plan, develop and implement targeted recruitment strategies that are aligned to the business
Manage end-to-end technical and non-technical recruitment initiatives including hiring manager intake sessions, job postings, candidate sourcing, resume screening, phone interviews, scheduling, feedback solicitation, candidate communication, offer negotiation, onboarding and more
Foster a multi-channel approach towards candidate sourcing (i.e. creative & social sourcing, job fairs, direct sourcing etc.)
Build influential relationships and credibility with candidates, colleagues, hiring managers and executive team
Continually improve ATS systems & efficiencies
Own and promote the S&P Data employee referral program
Reports recruitment activity and results in weekly Senior Management meeting
Assists with projects and other duties as requested or assigned
YOU:
Management experience of 5 or more years with 3 or more being in Talent Acquisition
5 years or more experience in Talent Acquisition
Results oriented
Passionate about a career in Recruitment, interested in feedback & career development
A strong sense of ownership, curiosity, entrepreneurial spirit and business acumen
Strong experiences managing the end-to-end recruitment process for a high volume of recruitment shop
Creative sourcing/social sourcing skills
Excellent communication skills
Excellent negotiation skills
Social Media Knowledge
Exceptional problem solving, conflict resolution and listening skills
Strong time management skills
Flexibility to work additional hours as dictated by business needs
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
S&P Data is a leading North American Business Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Are you fired up by helping others reach success? Are you passionate about working with people and driving company culture? Do you have experience as a stellar Manager of Talent Acquisition? This just might be the perfect job for you.
We are currently looking for an outstanding Manager, Talent Acquisition who is passionate about leading a team of Talent Acquisition Specialists to ensure continued growth of our business.
THE JOB:
Lead, coach and mentor the Talent Acquisition team
Partner with, advise and coach Managers and others across the organization on recruitment best practices, employer brand initiatives, interview strategies, talent selection, candidate experience and more
Plan, develop and implement targeted recruitment strategies that are aligned to the business
Manage end-to-end technical and non-technical recruitment initiatives including hiring manager intake sessions, job postings, candidate sourcing, resume screening, phone interviews, scheduling, feedback solicitation, candidate communication, offer negotiation, onboarding and more
Foster a multi-channel approach towards candidate sourcing (i.e. creative & social sourcing, job fairs, direct sourcing etc.)
Build influential relationships and credibility with candidates, colleagues, hiring managers and executive team
Continually improve ATS systems & efficiencies
Own and promote the S&P Data employee referral program
Reports recruitment activity and results in weekly Senior Management meeting
Assists with projects and other duties as requested or assigned
YOU:
Management experience of 5 or more years with 3 or more being in Talent Acquisition
5 years or more experience in Talent Acquisition
Results oriented
Passionate about a career in Recruitment, interested in feedback & career development
A strong sense of ownership, curiosity, entrepreneurial spirit and business acumen
Strong experiences managing the end-to-end recruitment process for a high volume of recruitment shop
Creative sourcing/social sourcing skills
Excellent communication skills
Excellent negotiation skills
Social Media Knowledge
Exceptional problem solving, conflict resolution and listening skills
Strong time management skills
Flexibility to work additional hours as dictated by business needs
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Rio Rancho site employs over 400 full-time employees and is located conveniently inside the HP bulding. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Required Availability: Open
Wage: $12 an hour with uncapped commisions and bonuses
Location: Rio Rancho, NM
Full-Time: Yes
Start: 11/18/2019
***Interested candidates must meet the *Required Availability* and be able to work *Full-Time* to be considered***
As a Customer Service and Sales Representative your main responsibilities are:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven of customer service and sales experience.
Sales experience
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Rio Rancho site employs over 400 full-time employees and is located conveniently inside the HP bulding. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Required Availability: Open
Wage: $12 an hour with uncapped commisions and bonuses
Location: Rio Rancho, NM
Full-Time: Yes
Start: 11/18/2019
***Interested candidates must meet the *Required Availability* and be able to work *Full-Time* to be considered***
As a Customer Service and Sales Representative your main responsibilities are:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven of customer service and sales experience.
Sales experience
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Important Info:
Wage: $14.25/hr + unlimited bonus + Incentives. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) June 2019 $1872 to $2744.80 July 2019 $2192.50 to $2609.10 August 2019 $834.20 to $1,310.00 Required Availability: Sunday to Saturday - shift timings between 7am-11pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $14.25/hr
Full-Time: 40-44 hours per week
Start: Immediate start dates available - NOVEMBER 7TH
As a Customer Service and Sales Representative (Retention and Loyalty Department) your main responsibilities are:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven of customer service and sales experience.
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Important Info:
Wage: $14.25/hr + unlimited bonus + Incentives. You have great earning potential- Our top 5 earners have earned Amazing Bonuses!
Month BONUS RANGE (top 5 earners) June 2019 $1872 to $2744.80 July 2019 $2192.50 to $2609.10 August 2019 $834.20 to $1,310.00 Required Availability: Sunday to Saturday - shift timings between 7am-11pm
Work Week: 5 days working, 2 days off
Location: 1920 Yonge St, Suite 400, Toronto
Training: Fully paid at $14.25/hr
Full-Time: 40-44 hours per week
Start: Immediate start dates available - NOVEMBER 7TH
As a Customer Service and Sales Representative (Retention and Loyalty Department) your main responsibilities are:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with retention ans sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven of customer service and sales experience.
Previous customer retention experience an asset
Sales experience in internet, cable, wireless, etc. an asset
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
How to apply:
Press apply now! When you apply, you will get a text message. Please complete this in order for your application to be considered
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Toronto site employs over 400 full-time employees and is located conveniently beside Davisville Subway Station. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
#SPD1 #SALES #CUSTOMERSERVICE #RETENTION #CALLCENTER
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, with inbound calls, someone who thrives in a sales environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed to be considered!
What WE offer YOU.
➤Our Associates make $12.00/hour PLUS uncapped bonuses and incentives. Average over $16.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Food Drives/Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- a Classroom style/engaging environment with great support.
ALL applicants must have open availability between 5 am-10 pm 7 days a week.
We want to offer a fun and exciting environment when it comes to working.
We look forward to working with you soon!
Your typical day at work:
As an Inbound Customer Service and Sales Representative, you will be answering customer calls, and making them lucrative offers. Also, you will make sure that the customers are getting the best value for all their products and services.
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
The workweek of 40-44 hours
Shift timings are between 5 AM and 10 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. Also, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process following all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #ADT #USA #Callcenter #sales #S&PDATA #NEWMEXICO #RioRancho
The ideal Associate enjoys providing exceptional customer service, with inbound calls, someone who thrives in a sales environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed to be considered!
What WE offer YOU.
➤Our Associates make $12.00/hour PLUS uncapped bonuses and incentives. Average over $16.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Food Drives/Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- a Classroom style/engaging environment with great support.
ALL applicants must have open availability between 5 am-10 pm 7 days a week.
We want to offer a fun and exciting environment when it comes to working.
We look forward to working with you soon!
Your typical day at work:
As an Inbound Customer Service and Sales Representative, you will be answering customer calls, and making them lucrative offers. Also, you will make sure that the customers are getting the best value for all their products and services.
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
The workweek of 40-44 hours
Shift timings are between 5 AM and 10 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. Also, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process following all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1 #ADT #USA #Callcenter #sales #S&PDATA #NEWMEXICO #RioRancho
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional technical care, with inbound calls, someone who thrives in a customer service environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!
What WE offer YOU.
➤Our Associates make $12.00/hour PLUS uncapped bonuses and incentives. Average over $17.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Potlucks/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer CARE representative, you will be answering customer calls, and helping customers optimize their experience. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in technical support or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours
Shift timings are between 8AM and 111:30 PM Seven days a week!
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#CustomerService #TechnicalRepresentative #TechRep #CallCenter #CustomerCare
The ideal Associate enjoys providing exceptional technical care, with inbound calls, someone who thrives in a customer service environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!
What WE offer YOU.
➤Our Associates make $12.00/hour PLUS uncapped bonuses and incentives. Average over $17.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Potlucks/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer CARE representative, you will be answering customer calls, and helping customers optimize their experience. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in technical support or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours
Shift timings are between 8AM and 111:30 PM Seven days a week!
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#CustomerService #TechnicalRepresentative #TechRep #CallCenter #CustomerCare