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Business Unit
2 Business Units
Location
2 Locations
Leading Canadian Call Centre Hiring Immediately
S&P Data is a leader in the North American Contact Centre industry. We have a state of the art work environment with a strong focus on company culture and promotion from within.
Our site is located in Trenton close to 401 with free parking and various food outlets in short walking distance.
What You'll Be Doing:
You will be calling existing customers to offer them promotions only your team can offer.
You'll also:
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Recapture clients that have recently cancelled services
Adhere to quality expectations as set by the client and the company using high sales integrity practices and hitting key points for branding purposes
Craft a customer experience that supports brand loyalty and high levels of customer satisfaction
This job is for you if you:
Communicate clearly and build connection easily
Relate to various personalities and age groups
Are a competent computer user with an ability to learn new software
Are self-motivated and able to complete multiple tasks at a time with ease
A go getter
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a phenomenal fit within our organization.
What we offer:
Full time employment offering a guaranteed hourly wage.
Program specific employee discounts on personal telecommunication (Cable, Internet, Home Phone and Mobile) plans
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives paid the next month
Comprehensive Employee Benefit Plan including Medical, Dental and Vision care
Employee awards and recognition program to reward our highest performers
Fun, friendly, causal yet professional work environment
Advancement opportunities – We like to recognize our top talent and promote from within..
Hours of Operation are 10:00 AM to 10:30 PM 7 days per week.
Location: 400 Sidney Street, Trenton (Walk-ins Welcome with Resume, 9am-5pm)
Skills and Experience: Call Centre, Sales experience is a bonus
Rate of Pay: Guaranteed full time $14 per hour plus unlimited Bonus and Incentives
Employee Discounts: 50% discount after 3 and 6 months on client related products and services
Start Date: June 25 and July 9th, 2018
Are you ready to further your career in a fun and engaging workplace with tons of room for growth? Apply today and we'll talk about your future as part of our team.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
S&P Data is a leader in the North American Contact Centre industry. We have a state of the art work environment with a strong focus on company culture and promotion from within.
Our site is located in Trenton close to 401 with free parking and various food outlets in short walking distance.
What You'll Be Doing:
You will be calling existing customers to offer them promotions only your team can offer.
You'll also:
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Recapture clients that have recently cancelled services
Adhere to quality expectations as set by the client and the company using high sales integrity practices and hitting key points for branding purposes
Craft a customer experience that supports brand loyalty and high levels of customer satisfaction
This job is for you if you:
Communicate clearly and build connection easily
Relate to various personalities and age groups
Are a competent computer user with an ability to learn new software
Are self-motivated and able to complete multiple tasks at a time with ease
A go getter
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a phenomenal fit within our organization.
What we offer:
Full time employment offering a guaranteed hourly wage.
Program specific employee discounts on personal telecommunication (Cable, Internet, Home Phone and Mobile) plans
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives paid the next month
Comprehensive Employee Benefit Plan including Medical, Dental and Vision care
Employee awards and recognition program to reward our highest performers
Fun, friendly, causal yet professional work environment
Advancement opportunities – We like to recognize our top talent and promote from within..
Hours of Operation are 10:00 AM to 10:30 PM 7 days per week.
Location: 400 Sidney Street, Trenton (Walk-ins Welcome with Resume, 9am-5pm)
Skills and Experience: Call Centre, Sales experience is a bonus
Rate of Pay: Guaranteed full time $14 per hour plus unlimited Bonus and Incentives
Employee Discounts: 50% discount after 3 and 6 months on client related products and services
Start Date: June 25 and July 9th, 2018
Are you ready to further your career in a fun and engaging workplace with tons of room for growth? Apply today and we'll talk about your future as part of our team.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
THE COMPANY:
S&P Data is a leading North American Business Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Are you fired up by helping others reach success? Are you passionate about working with people and driving company culture? Do you have experience as a stellar Manager of Talent Acquisition? This just might be the perfect job for you.
We are currently looking for an outstanding Regional Recruitment Manager, Eastern Canada who is passionate about leading a best in class recruitment strategy to ensure continued growth of our business. The Regional Recruitment Manager, Eastern Canada is responsible for filling job requisitions for S&P Data Eastern Canada. The incumbent will work with the Recruitment Teams and Operations to ensure all hiring needs are fulfilled and reported on a daily basis back to the organization.
THE JOB:
Sets recruitment measurements and distributes the job vacancies across HR Recruiters.
Use market analysis data to keep current with job market trends and design initiatives/events that will provide S&P Data with a qualified candidate pool.
Responsible for the development of the recruitment team in Human Resources, develops successors and increases the value added by the team members. Lead, coach and mentor the Talent Acquisition team
Partner with, advise and coach Managers and others across the organization on recruitment best practices, employer brand initiatives, interview strategies, talent selection, candidate experience and more
Plan, develop and implement targeted recruitment strategies that are aligned to the business
Manage end-to-end technical and non-technical recruitment initiatives including hiring manager intake sessions, job postings, candidate sourcing, resume screening, phone interviews, scheduling, feedback solicitation, candidate communication, offer negotiation, onboarding and more
Foster a multi-channel approach towards candidate sourcing (i.e. creative & social sourcing, job fairs, direct sourcing etc.)
Build influential relationships and credibility with candidates, colleagues, hiring managers and executive team
Continually improve ATS systems & efficiencies
Reports recruitment activity and results in weekly Senior Management meeting
Assists with projects and other duties as requested or assigned
YOU:
Management experience of 5 or more years with 3 or more being in Talent Acquisition
5 years or more experience in Talent Acquisition
Multi Location an asset
Results oriented and courageous
Passionate about a career in Recruitment, interested in feedback & career development
A strong sense of ownership, curiosity, entrepreneurial spirit and business acumen
Strong experiences managing the end-to-end recruitment process for a high volume of recruitment shop
Creative sourcing/social sourcing skills
Excellent communication skills
Excellent negotiation skills
Social Media Knowledge
Exceptional problem solving, conflict resolution and listening skills
Strong time management skills
Flexibility to work additional hours as dictated by business needs
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Business Unit
Saint John
Location
Saint John, New Brunswick
CUSTOMER CARE ASSOCIATE (Part time Positions available)
Are you looking for flexible hours part time?
Do you love connecting with people and resolving their problems? Are you passionate about making people smile?
Do you want to work in an environment with a fun company culture and lots of room for growth?
WE WANT YOU ON OUR TEAM!
WHAT WE OFFER YOU:
Part time employment offering a competitive hourly wage and paid training.
Comprehensive Employee Benefit Plan including medical and vision care after 90 days of employment and Dental coverage after 6 months **Depends of the number of hours worked per/week)
Financial incentives based on Attendance
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
ABOUT US:
S&P Data is a leading North American Business Service Centre with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
YOUR ROLE:
We are building a team of fantastic care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization. Must be able to complete 5 weeks of training fulltime hours.
** WE WELCOME WALK-INS FOR INTERVIEW EVERY MONDAY TO FRIDAY FROM 9:00AM TO 5:00PM **
Just bring a copy of your resume with you to 120 McDonald Street (at the Loch Lomond Place), Saint John, NB
**Interested candidates must meet the “Availability” criteria to be considered**
$500 sign in bonus for the month of June
REQUIREMENTS:
Availability: Must be flexible to work the hours required
Required education: Completed High school or GED
Job Type: Can work part time hours as needed
**Can legally work full-time in Canada**
Hire/Start date: June 25, 2018
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Are you looking for flexible hours part time?
Do you love connecting with people and resolving their problems? Are you passionate about making people smile?
Do you want to work in an environment with a fun company culture and lots of room for growth?
WE WANT YOU ON OUR TEAM!
WHAT WE OFFER YOU:
Part time employment offering a competitive hourly wage and paid training.
Comprehensive Employee Benefit Plan including medical and vision care after 90 days of employment and Dental coverage after 6 months **Depends of the number of hours worked per/week)
Financial incentives based on Attendance
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
ABOUT US:
S&P Data is a leading North American Business Service Centre with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
YOUR ROLE:
We are building a team of fantastic care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization. Must be able to complete 5 weeks of training fulltime hours.
** WE WELCOME WALK-INS FOR INTERVIEW EVERY MONDAY TO FRIDAY FROM 9:00AM TO 5:00PM **
Just bring a copy of your resume with you to 120 McDonald Street (at the Loch Lomond Place), Saint John, NB
**Interested candidates must meet the “Availability” criteria to be considered**
$500 sign in bonus for the month of June
REQUIREMENTS:
Availability: Must be flexible to work the hours required
Required education: Completed High school or GED
Job Type: Can work part time hours as needed
**Can legally work full-time in Canada**
Hire/Start date: June 25, 2018
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Business Unit
Toronto
Location
Toronto, Ontario
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Our newly-renovated Toronto office is full of natural light and located in midtown Toronto, directly on the Yonge subway line,
Do you like to stay warm in the winter months? You won't even need to go outdoors once you've reached our stop.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
We also:
Work hard to create a culture that gets people excited to wake up and come to work each day.
Provide you chances to dramatically increase your earning potential with uncapped bonus plans and monthly performance incentives.
Put a big focus on mentoring and skilling up our employees so they are prepared to further their career as our company grows.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within - We recognize our employees by providing opportunities for training and advancement within the company.
The Job:
As an Outbound Sales Representative, you will be calling customers who have recently made a decision to cancel services, and make them lucrative offers to bring them back. In addition, you will also make sure that the customers are getting the best value for all their products and services. We offer unlimited commission and daily incentives to reward sales performance.
You'll Also:
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality as you will be dealing with customer information and credit cards
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets
Who We're Looking For:
You are a self-motivated go-getter who loves connecting with people and getting to know more about them. You have a friendly, positive, and winning attitude that makes people smile. You are computer savvy and can easily use more than one application simultaneously.
It also helps if you have:
Experience in sales or a call centre environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as instructed by business needs
Solid computer skills and an aptitude for learning new software
The Details:
$14.25/hr
44 hours per week
We are open 7 days a week, and you would need to be available to work 5 days a week. Shift timings are between 8 AM and 12 AM Monday to Sunday.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Our newly-renovated Toronto office is full of natural light and located in midtown Toronto, directly on the Yonge subway line,
Do you like to stay warm in the winter months? You won't even need to go outdoors once you've reached our stop.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
We also:
Work hard to create a culture that gets people excited to wake up and come to work each day.
Provide you chances to dramatically increase your earning potential with uncapped bonus plans and monthly performance incentives.
Put a big focus on mentoring and skilling up our employees so they are prepared to further their career as our company grows.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within - We recognize our employees by providing opportunities for training and advancement within the company.
The Job:
As an Outbound Sales Representative, you will be calling customers who have recently made a decision to cancel services, and make them lucrative offers to bring them back. In addition, you will also make sure that the customers are getting the best value for all their products and services. We offer unlimited commission and daily incentives to reward sales performance.
You'll Also:
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality as you will be dealing with customer information and credit cards
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets
Who We're Looking For:
You are a self-motivated go-getter who loves connecting with people and getting to know more about them. You have a friendly, positive, and winning attitude that makes people smile. You are computer savvy and can easily use more than one application simultaneously.
It also helps if you have:
Experience in sales or a call centre environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as instructed by business needs
Solid computer skills and an aptitude for learning new software
The Details:
$14.25/hr
44 hours per week
We are open 7 days a week, and you would need to be available to work 5 days a week. Shift timings are between 8 AM and 12 AM Monday to Sunday.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Leading Canadian Call Centre Hiring Immediately
S&P Data is a leading North American Contact Centre with a state of the art work environment and a strong focus on company culture.
Our site is located in Trenton with lots of free parking and close to 401 as well as various food outlets in short walking distance. Comfortable employee lounge filled with friendly and fun people to connect with- we truly act like one big family here.
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
What You'll Be Doing:
As an Account Specialist, you will call existing customers and engage them in conversation to understand their wants and needs. After gaining this understanding, you will offer them upgrades to their current mobile plans and offer products to complement their existing products to increase their monthly spend and ensure they are getting top value out of their services.
You'll also:
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Drive our client's revenue up by increasing the average spend through upgrades and new features
Adhere to quality expectations as set by the client and the company using high sales integrity practices and hitting key points for branding purposes
Craft a customer experience that supports brand loyalty and high levels of customer satisfaction
This job is for you if you:
Communicate clearly and build connection easily
Love the internet and know what's going on today in pop culture
Know how to relate to various personalities and age groups
Are a competent computer user with an ability to learn new software
Are self-motivated and able to complete multiple tasks at a time with ease
Willingness and desire to receive coaching and mentorship
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a phenomenal fit within our organization.
Working at S&P Data:
We are a mid-sized company with a very flat organizational structure- you'll have direct access to the "big wigs" in the company. There are many chances for exposure to new ideas and departments which means you'll get various opportunities to upskill. We love to promote current employees into new roles and work hard to prepare high potential employees with the skills they need to succeed.
Full time employment offering a guaranteed hourly wage, paid training, plus the opportunity to start earning top dollar incentives as soon as training is completed.
Program specific employee discounts on personal telecommunication (Cable, Internet, Home Phone and Mobile) plans
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives paid the next month
Comprehensive Employee Benefit Plan including Medical, Dental and Vision care
Employee awards and recognition program to reward our highest performers
Fun, friendly, causal yet professional work environment
Advancement opportunities – We like to recognize our top talent and promote from within into our leadership team.
Hours of Operation are 10:00 AM to 10:30 PM 7 days per week.
Location: 400 Sidney Street, Trenton (Walk-ins Welcome with Resume, 9am-5pm)
Skills and Experience: Call Centre, Sales experience is a bonus
Rate of Pay: Guaranteed full time $14 per hour plus unlimited Bonus and Incentives
Employee Discounts: 50% discount after 3 and 6 months on client related products and services
Start Date: June 25 and July 9th, 2018
Are you ready to further your career in a fun and engaging workplace with tons of room for growth? Apply today and we'll talk about your future as part of our team.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
S&P Data is a leading North American Contact Centre with a state of the art work environment and a strong focus on company culture.
Our site is located in Trenton with lots of free parking and close to 401 as well as various food outlets in short walking distance. Comfortable employee lounge filled with friendly and fun people to connect with- we truly act like one big family here.
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
What You'll Be Doing:
As an Account Specialist, you will call existing customers and engage them in conversation to understand their wants and needs. After gaining this understanding, you will offer them upgrades to their current mobile plans and offer products to complement their existing products to increase their monthly spend and ensure they are getting top value out of their services.
You'll also:
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Drive our client's revenue up by increasing the average spend through upgrades and new features
Adhere to quality expectations as set by the client and the company using high sales integrity practices and hitting key points for branding purposes
Craft a customer experience that supports brand loyalty and high levels of customer satisfaction
This job is for you if you:
Communicate clearly and build connection easily
Love the internet and know what's going on today in pop culture
Know how to relate to various personalities and age groups
Are a competent computer user with an ability to learn new software
Are self-motivated and able to complete multiple tasks at a time with ease
Willingness and desire to receive coaching and mentorship
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a phenomenal fit within our organization.
Working at S&P Data:
We are a mid-sized company with a very flat organizational structure- you'll have direct access to the "big wigs" in the company. There are many chances for exposure to new ideas and departments which means you'll get various opportunities to upskill. We love to promote current employees into new roles and work hard to prepare high potential employees with the skills they need to succeed.
Full time employment offering a guaranteed hourly wage, paid training, plus the opportunity to start earning top dollar incentives as soon as training is completed.
Program specific employee discounts on personal telecommunication (Cable, Internet, Home Phone and Mobile) plans
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives paid the next month
Comprehensive Employee Benefit Plan including Medical, Dental and Vision care
Employee awards and recognition program to reward our highest performers
Fun, friendly, causal yet professional work environment
Advancement opportunities – We like to recognize our top talent and promote from within into our leadership team.
Hours of Operation are 10:00 AM to 10:30 PM 7 days per week.
Location: 400 Sidney Street, Trenton (Walk-ins Welcome with Resume, 9am-5pm)
Skills and Experience: Call Centre, Sales experience is a bonus
Rate of Pay: Guaranteed full time $14 per hour plus unlimited Bonus and Incentives
Employee Discounts: 50% discount after 3 and 6 months on client related products and services
Start Date: June 25 and July 9th, 2018
Are you ready to further your career in a fun and engaging workplace with tons of room for growth? Apply today and we'll talk about your future as part of our team.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Our Trenton site employs over 300 full-time employees and is located conveniently just off the 401 with lots of free parking.
We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Required Availability: Monday to Friday 10 AM – 10:30 PM 7 days / week
Work Week: 5 days working, 2 days off
Start Dates: June 25th and July 9th, 2018
Wage: $14/hr + unlimited bonus + benefits + bonuses paid monthly
Location: 400 Sidney Street, Unit 2 Trenton, ON
Training: Fully paid at $14/hr
Full-Time: 40-44 hours per week
***Interested candidates must have flexible scheduling ***
Main Responsibilities:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Must be willing to work either days or evenings, and available for at least one-weekend shift
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven outbound sales experience (within the past 2 years) with consultative sales involve meeting sales quotas, understanding a selling cycle/process, earning commissions/bonuses, and upselling.
Sales experience in internet, cable, wireless, etc.
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Our Trenton site employs over 300 full-time employees and is located conveniently just off the 401 with lots of free parking.
We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Do you love talking to people? Are you revved up by a bit of friendly competition? This is the job for you.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
Required Availability: Monday to Friday 10 AM – 10:30 PM 7 days / week
Work Week: 5 days working, 2 days off
Start Dates: June 25th and July 9th, 2018
Wage: $14/hr + unlimited bonus + benefits + bonuses paid monthly
Location: 400 Sidney Street, Unit 2 Trenton, ON
Training: Fully paid at $14/hr
Full-Time: 40-44 hours per week
***Interested candidates must have flexible scheduling ***
Main Responsibilities:
Must have the ability to simultaneously navigate and update multiple online tools and applications.
Meet or exceed all performance metric goals for the program
Resolve customer issues within established guidelines and policies to save customers.
Ability to balance customer service skills with sales.
Stay up-to-date on all communications, processes, procedures and general call center information in order to better assist the customer and to ensure compliance with latest processes. Sources of communication can be but are not limited to team huddles, sales briefs, and training.
Must be willing to work either days or evenings, and available for at least one-weekend shift
Maintain a high level of competitiveness and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Provides quality service that will exceed customer expectations
Skills and Qualifications:
Minimum 1 year of proven outbound sales experience (within the past 2 years) with consultative sales involve meeting sales quotas, understanding a selling cycle/process, earning commissions/bonuses, and upselling.
Sales experience in internet, cable, wireless, etc.
Exceptional written and verbal communication skills.
Ability to sell and build customer relationships over the telephone
Good attentive and active listening skills
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi-task by simultaneously; listening and thinking about solutions to offer customers while entering data
Effective and accurate decision-making skills
Flexibility to work varying shifts or additional hours as dictated by business needs
Ability to handle high volume calls
Strong time management skills
Required Skills should include:
Ability to work as an advocate for the customer
High energy and passion for helping people
Influential/sales skills
Assertiveness/confidence
Ability to overcome objections
Problem solving/critical thinking
Adaptive
Excels in a fast-paced environment/multi-tasking skills
Results-oriented
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Business Unit
Saint John
Location
Saint John, New Brunswick
CUSTOMER CARE ASSOCIATE
Do you love connecting with people and resolving their problems? Are you passionate about making people smile?
Do you want to work in an environment with a fun company culture and lots of room for growth?
WE WANT YOU ON OUR TEAM!
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage and paid training.
Comprehensive Employee Benefit Plan including medical and vision care after 90 days of employment and Dental coverage after 6 months
Financial incentives based on Attendance
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
ABOUT US:
S&P Data is a leading North American Business Service Centre with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
YOUR ROLE:
We are building a team of fantastic care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
** WE WELCOME WALK-INS FOR INTERVIEW EVERY MONDAY TO FRIDAY FROM 9:00AM TO 5:00PM **
Just bring a copy of your resume with you to 120 McDonald Street (at the Loch Lomond Place), Saint John, NB
**Interested candidates must meet the “Availability” and be able to work “Full-Time” to be considered**
Be eligible for a $500 Sign-On Bonus!
REQUIREMENTS:
Availability: Able to work within the operating hours of 8:00AM-1:00AM, any day from Monday to Sunday.
Required education: Completed High school or GED
Job Type: Can work full-time; 40-44 hours per week
**Can legally work full-time in Canada**
Hire/Start date: June 25, 2018
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Do you love connecting with people and resolving their problems? Are you passionate about making people smile?
Do you want to work in an environment with a fun company culture and lots of room for growth?
WE WANT YOU ON OUR TEAM!
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage and paid training.
Comprehensive Employee Benefit Plan including medical and vision care after 90 days of employment and Dental coverage after 6 months
Financial incentives based on Attendance
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
ABOUT US:
S&P Data is a leading North American Business Service Centre with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
YOUR ROLE:
We are building a team of fantastic care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
** WE WELCOME WALK-INS FOR INTERVIEW EVERY MONDAY TO FRIDAY FROM 9:00AM TO 5:00PM **
Just bring a copy of your resume with you to 120 McDonald Street (at the Loch Lomond Place), Saint John, NB
**Interested candidates must meet the “Availability” and be able to work “Full-Time” to be considered**
Be eligible for a $500 Sign-On Bonus!
REQUIREMENTS:
Availability: Able to work within the operating hours of 8:00AM-1:00AM, any day from Monday to Sunday.
Required education: Completed High school or GED
Job Type: Can work full-time; 40-44 hours per week
**Can legally work full-time in Canada**
Hire/Start date: June 25, 2018
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Director, Client Services
THE COMPANY:
S&P Data is a leading North American Business Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Do you like building relationships? Are you fired up by helping organizations reach success? Do you have experience in a leadership role within a call centre? This just might be the perfect job for you.
We are currently looking for an outstanding Director, Client Services who is passionate about providing a personalized level of service to clients and establishing a relationship of trust while ensuring client satisfaction.
THE JOB:
Manage client relationship of assigned programs
Resolve concerns with respect client accounts
Responsible for handling inbound and outbound written and verbal communications
Analyze and interpret information in order to solve problems while ensuring compliance with the legislation in effect as well as with policies and procedures
Recommend improvements to service quality and work processes where applicable
Keep current with market trends
Contribute to the overall growth and development of the assigned program
Assist with projects and other duties as requested or assigned
YOU:
You have a post-secondary education
You have previous experience managing clients while working in a call centre environment
Ability to communicate and comprehend industry terminology
Strong reading and mathematical skills
Computer literate: conversant with Microsoft Office and Lotus Notes software
Commitment to value added service excellence
Team player with flexibility to work additional hours as dictated by business needs
Results-focused and supportive leadership style
Strong multitasking, prioritization, conflict resolution and analytical skills
Good reasoning abilities and sound judgment.
Proven influencing, judgment and decision-making skills
Develop relationships easily and know how to talk to people in a way that builds connection.
Express yourself and your ideas with your strong written and verbal English communications
Listen attentively when others are speaking, understanding the information directly presented and empathizing with the emotion behind the words.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
THE COMPANY:
S&P Data is a leading North American Business Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Do you like building relationships? Are you fired up by helping organizations reach success? Do you have experience in a leadership role within a call centre? This just might be the perfect job for you.
We are currently looking for an outstanding Director, Client Services who is passionate about providing a personalized level of service to clients and establishing a relationship of trust while ensuring client satisfaction.
THE JOB:
Manage client relationship of assigned programs
Resolve concerns with respect client accounts
Responsible for handling inbound and outbound written and verbal communications
Analyze and interpret information in order to solve problems while ensuring compliance with the legislation in effect as well as with policies and procedures
Recommend improvements to service quality and work processes where applicable
Keep current with market trends
Contribute to the overall growth and development of the assigned program
Assist with projects and other duties as requested or assigned
YOU:
You have a post-secondary education
You have previous experience managing clients while working in a call centre environment
Ability to communicate and comprehend industry terminology
Strong reading and mathematical skills
Computer literate: conversant with Microsoft Office and Lotus Notes software
Commitment to value added service excellence
Team player with flexibility to work additional hours as dictated by business needs
Results-focused and supportive leadership style
Strong multitasking, prioritization, conflict resolution and analytical skills
Good reasoning abilities and sound judgment.
Proven influencing, judgment and decision-making skills
Develop relationships easily and know how to talk to people in a way that builds connection.
Express yourself and your ideas with your strong written and verbal English communications
Listen attentively when others are speaking, understanding the information directly presented and empathizing with the emotion behind the words.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Business Unit
Saint John
Location
Saint John, New Brunswick
CUSTOMER CARE ASSOCIATE
Do you love connecting with people and resolving their problems? Are you passionate about making people smile?
Do you want to work in an environment with a fun company culture and lots of room for growth?
WE WANT YOU ON OUR TEAM!
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage and paid training.
Comprehensive Employee Benefit Plan including medical and vision care after 90 days of employment and Dental coverage after 6 months
Financial incentives based on Attendance
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
ABOUT US:
S&P Data is a leading North American Business Service Centre with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
YOUR ROLE:
We are building a team of fantastic care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
** WE WELCOME WALK-INS FOR INTERVIEW EVERY MONDAY TO FRIDAY FROM 9:00AM TO 5:00PM **
Just bring a copy of your resume with you to 120 McDonald Street (at the Loch Lomond Place), Saint John, NB
**Interested candidates must meet the “Availability” and be able to work “Full-Time” to be considered**
Be eligible for a $500 Sign-On Bonus!
REQUIREMENTS:
Availability: Able to work within the operating hours of 8:00AM-1:00AM, any day from Monday to Sunday.
Required education: Completed High school or GED
Job Type: Can work full-time; 40-44 hours per week
**Can legally work full-time in Canada**
Hire/Start date: June 25, 2018
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Do you love connecting with people and resolving their problems? Are you passionate about making people smile?
Do you want to work in an environment with a fun company culture and lots of room for growth?
WE WANT YOU ON OUR TEAM!
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage and paid training.
Comprehensive Employee Benefit Plan including medical and vision care after 90 days of employment and Dental coverage after 6 months
Financial incentives based on Attendance
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
ABOUT US:
S&P Data is a leading North American Business Service Centre with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
YOUR ROLE:
We are building a team of fantastic care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
** WE WELCOME WALK-INS FOR INTERVIEW EVERY MONDAY TO FRIDAY FROM 9:00AM TO 5:00PM **
Just bring a copy of your resume with you to 120 McDonald Street (at the Loch Lomond Place), Saint John, NB
**Interested candidates must meet the “Availability” and be able to work “Full-Time” to be considered**
Be eligible for a $500 Sign-On Bonus!
REQUIREMENTS:
Availability: Able to work within the operating hours of 8:00AM-1:00AM, any day from Monday to Sunday.
Required education: Completed High school or GED
Job Type: Can work full-time; 40-44 hours per week
**Can legally work full-time in Canada**
Hire/Start date: June 25, 2018
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Business Unit
Hamilton
Location
Hamilton, Ontario
The Company:
S&P Data is a leading North American Contact Centre serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Hamilton office is conveniently located in the downtown core, directly across the MacNab bus terminal.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
We also:
Work hard to create a culture that gets people excited to wake up and come to work each day.
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Put a big focus on mentoring and skilling up our employees so they are prepared to further their career as our company grows.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
The Job:
As an Inbound Customer Care Representative, you will be receiving calls from existing customers to make sure all their services are running perfectly. In addition, you will also make sure that the customers are getting the best value for all their products and services. We offer unlimited commission and daily incentives to reward sales performance.
You'll Also:
Striving to understand customer’s situation and recognize the customer’s needs
Maintaining a high level of competitive and product knowledge
Providing quality service that will exceed customer expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Who We're Looking For:
You are a self-motivated go-getter who loves connecting with people and getting to know more about them. You have a friendly, positive, and winning attitude that makes people smile. You love watching today's top television shows and can easily talk about them with others.
It also helps if you have:
Experience in sales or a call centre environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as instructed by business needs
Solid computer skills and an aptitude for learning new software
The Details:
$14/hr
44 hours per week
Available to work 5 days a week. Shift timings are between 8 AM and 10 PM Monday to Sunday.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
S&P Data is a leading North American Contact Centre serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Hamilton office is conveniently located in the downtown core, directly across the MacNab bus terminal.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
We also:
Work hard to create a culture that gets people excited to wake up and come to work each day.
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Put a big focus on mentoring and skilling up our employees so they are prepared to further their career as our company grows.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
The Job:
As an Inbound Customer Care Representative, you will be receiving calls from existing customers to make sure all their services are running perfectly. In addition, you will also make sure that the customers are getting the best value for all their products and services. We offer unlimited commission and daily incentives to reward sales performance.
You'll Also:
Striving to understand customer’s situation and recognize the customer’s needs
Maintaining a high level of competitive and product knowledge
Providing quality service that will exceed customer expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Who We're Looking For:
You are a self-motivated go-getter who loves connecting with people and getting to know more about them. You have a friendly, positive, and winning attitude that makes people smile. You love watching today's top television shows and can easily talk about them with others.
It also helps if you have:
Experience in sales or a call centre environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as instructed by business needs
Solid computer skills and an aptitude for learning new software
The Details:
$14/hr
44 hours per week
Available to work 5 days a week. Shift timings are between 8 AM and 10 PM Monday to Sunday.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
Position: Payroll Administrator
Reports to: Operations Manager
Location: Toronto
Availibility: Full Time
Main Responsibilities:
Calculate, enter and ensure accuracy of all payroll files
Validate all payroll hours sent by Operations including exceptions
Ensure all employees have signed off on their hours every day/week/pay period
Ensure bonuses are accurate and that all employees who are eligible to receive a bonus are on the bonus file
Maintain documentation and files for all relevant payroll data/processes
Participate in key projects to drive process improvements in the payroll function
Support system and interface changes and execute testing strategies to ensure high quality
Ensure accuracy, timeliness and responsiveness in the payroll function
Assists with projects and other duties as requested or assigned
Skills and Qualifications:
Strong PC experience, understanding of operating systems and MS Office
Ability to work in a constantly changing environment and consistently achieve quality standards
Ability to work collaboratively and communicate effectively with all levels of the organization
Superior client service skills (both verbal and written) and strong active listening skills
Proven ability to work independently or in a team environment
Flexible and creative to resolve issues to the mutual satisfaction of the parties involved
Strong organizational skills, including effective prioritization and follow-up
Proven account reconciliation experience
Flexibility to work additional hours as dictated by business needs
Personal Attributes:
Ability to take initiative
Must be friendly and professional with a positive attitude
Excellent verbal and written communication skills
Organized with the ability to quickly and effectively adapt to change
Capable of managing multiple, simultaneous projects
Ability to handle sensitive information and maintain confidentiality
Apply with cover letter and resume to HR department by Monday, June 18, 2018
Reports to: Operations Manager
Location: Toronto
Availibility: Full Time
Main Responsibilities:
Calculate, enter and ensure accuracy of all payroll files
Validate all payroll hours sent by Operations including exceptions
Ensure all employees have signed off on their hours every day/week/pay period
Ensure bonuses are accurate and that all employees who are eligible to receive a bonus are on the bonus file
Maintain documentation and files for all relevant payroll data/processes
Participate in key projects to drive process improvements in the payroll function
Support system and interface changes and execute testing strategies to ensure high quality
Ensure accuracy, timeliness and responsiveness in the payroll function
Assists with projects and other duties as requested or assigned
Skills and Qualifications:
Strong PC experience, understanding of operating systems and MS Office
Ability to work in a constantly changing environment and consistently achieve quality standards
Ability to work collaboratively and communicate effectively with all levels of the organization
Superior client service skills (both verbal and written) and strong active listening skills
Proven ability to work independently or in a team environment
Flexible and creative to resolve issues to the mutual satisfaction of the parties involved
Strong organizational skills, including effective prioritization and follow-up
Proven account reconciliation experience
Flexibility to work additional hours as dictated by business needs
Personal Attributes:
Ability to take initiative
Must be friendly and professional with a positive attitude
Excellent verbal and written communication skills
Organized with the ability to quickly and effectively adapt to change
Capable of managing multiple, simultaneous projects
Ability to handle sensitive information and maintain confidentiality
Apply with cover letter and resume to HR department by Monday, June 18, 2018
Operations Manager
THE COMPANY:
S&P Data is a leading North American Business Service Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Do you like building things from the ground up? Are you fired up by helping others reach success? Do you have experience in a training role? This just might be the perfect job for you.
We offer full-time employment with a competitive salary wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
WE ALSO:
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
THE JOB:
As an Operations Manager, you are responsible for managing the day to day operations of their Telesales program(s). This role will focus on monitoring the quality of service delivered to ensure the Company satisfies client SLA requirements, flows, record keeping, performance metrics, performance feedback, service improvements and cost containment.
YOU'LL ALSO:
Work closely with the Director of Operations to set specific performance requirements for the Telesales program
Ensure revenue forecasts are obtained and or exceeded
Review and monitor daily, weekly and monthly program performance and, develop plans to rectify the problems and provide feedback on result for continual process improvement
Work with Team Leads other support staff to deliver against those goals
Report on Key Performance Indicators to Director, Operations and Senior Management team)
Support the development of system/process enhancements to improve operational productivity and efficiency
Ensure all process documentation is updated regularly with any changes
Determine employee job standards and performance expectations
Make recommendations for improvements in program performance
Ensure the delivery of excellent service to clients
Assist with projects and other duties as requested or assigned
Manage the overall profitability of the call centre
Manage the overall profitability of program
Take on any individual company assigned projects as required
YOU ALSO HAVE:
Two years or more experience in a Managerial role
Experience designing incentives, establishing sales goals and managing call centre productivity according to metrics and revenue targets
Committed to tightly managing daily sales goals and handling client escalations
Results-focused and supportive leadership style
Strong multitasking, prioritization, conflict resolution and analytical skills
Good reasoning abilities and sound judgment.
Strong communication skills, written and verbal.
Proven influencing, judgment and decision-making skills
Exceptional problem solving, conflict resolution and listening skills
Flexibility to work additional hours as dictated by business needs
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the United States. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
THE COMPANY:
S&P Data is a leading North American Business Service Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Do you like building things from the ground up? Are you fired up by helping others reach success? Do you have experience in a training role? This just might be the perfect job for you.
We offer full-time employment with a competitive salary wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
WE ALSO:
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
THE JOB:
As an Operations Manager, you are responsible for managing the day to day operations of their Telesales program(s). This role will focus on monitoring the quality of service delivered to ensure the Company satisfies client SLA requirements, flows, record keeping, performance metrics, performance feedback, service improvements and cost containment.
YOU'LL ALSO:
Work closely with the Director of Operations to set specific performance requirements for the Telesales program
Ensure revenue forecasts are obtained and or exceeded
Review and monitor daily, weekly and monthly program performance and, develop plans to rectify the problems and provide feedback on result for continual process improvement
Work with Team Leads other support staff to deliver against those goals
Report on Key Performance Indicators to Director, Operations and Senior Management team)
Support the development of system/process enhancements to improve operational productivity and efficiency
Ensure all process documentation is updated regularly with any changes
Determine employee job standards and performance expectations
Make recommendations for improvements in program performance
Ensure the delivery of excellent service to clients
Assist with projects and other duties as requested or assigned
Manage the overall profitability of the call centre
Manage the overall profitability of program
Take on any individual company assigned projects as required
YOU ALSO HAVE:
Two years or more experience in a Managerial role
Experience designing incentives, establishing sales goals and managing call centre productivity according to metrics and revenue targets
Committed to tightly managing daily sales goals and handling client escalations
Results-focused and supportive leadership style
Strong multitasking, prioritization, conflict resolution and analytical skills
Good reasoning abilities and sound judgment.
Strong communication skills, written and verbal.
Proven influencing, judgment and decision-making skills
Exceptional problem solving, conflict resolution and listening skills
Flexibility to work additional hours as dictated by business needs
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the United States. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Are you looking for new career growth opportunities in a fun and rewarding team environment?!
About Us:
S&P Data is a leading North American Contact Center with a state of the art work environment. With 8 locations in North America we have offices in Cleveland, Albuquerque, Troy, San Diego and 3 locations in Canada. S&P Data employs over 2,500 Associates.
Opened in 2005, S&P Data has maintained a client retention rate of over 90% and has doubled in size each of the past 3 years. Some of our accomplishments that we, AS A TEAM, have achieved include being named one of the Top 10 Call Centers in North America and our CEO winning the prestigious Ernst and Young Entrepreneur of the Year.
Job Description:
Customer Service and Sales Associates will engage in inbound and outbound sales, business development and marketing to new business leads.
What We Can Offer:
After 90 days, employees on average can earn in excess of $15.00 per hour with top-earning employees averaging $30.00 per hour and above with unlimited earning potential.
Comprehensive Employee Benefit Plan including Medical, Dental, and Vision care.
Employee awards and recognition program.
Fun, friendly, casual yet professional work environment.
Leadership Development Program. We prefer to promote our top talent.
Full-time employment. This is NOT a contract position.
Daily, weekly and monthly incentives.
Requirements:
All applicants must have 1 year of demonstrated sales experience such as in a call center or door to door.
Candidates with previous B-2-B sales experience will be given preferential consideration.
If you have previous experience in B2B sales, retail sales, inbound customer service, outbound customer service, door-to-door sales, restaurant or call center experience then you would be a great fit within our organization. This is a full-time position.
Job Type: Full-time
Required education:
High school or equivalent
Preferred experience:
Sales: 1 year
Call Center: 1 year
#SPD1
About Us:
S&P Data is a leading North American Contact Center with a state of the art work environment. With 8 locations in North America we have offices in Cleveland, Albuquerque, Troy, San Diego and 3 locations in Canada. S&P Data employs over 2,500 Associates.
Opened in 2005, S&P Data has maintained a client retention rate of over 90% and has doubled in size each of the past 3 years. Some of our accomplishments that we, AS A TEAM, have achieved include being named one of the Top 10 Call Centers in North America and our CEO winning the prestigious Ernst and Young Entrepreneur of the Year.
Job Description:
Customer Service and Sales Associates will engage in inbound and outbound sales, business development and marketing to new business leads.
What We Can Offer:
After 90 days, employees on average can earn in excess of $15.00 per hour with top-earning employees averaging $30.00 per hour and above with unlimited earning potential.
Comprehensive Employee Benefit Plan including Medical, Dental, and Vision care.
Employee awards and recognition program.
Fun, friendly, casual yet professional work environment.
Leadership Development Program. We prefer to promote our top talent.
Full-time employment. This is NOT a contract position.
Daily, weekly and monthly incentives.
Requirements:
All applicants must have 1 year of demonstrated sales experience such as in a call center or door to door.
Candidates with previous B-2-B sales experience will be given preferential consideration.
If you have previous experience in B2B sales, retail sales, inbound customer service, outbound customer service, door-to-door sales, restaurant or call center experience then you would be a great fit within our organization. This is a full-time position.
Job Type: Full-time
Required education:
High school or equivalent
Preferred experience:
Sales: 1 year
Call Center: 1 year
#SPD1
Business Unit
2 Business Units
Location
2 Locations
We are excited to be bringing a new customer care program to S&P Data Trenton. Thanks to this exciting growth, we're searching for 150 exceptional Customer Care Associates.
Do you love connecting with people and resolving their problems? Are you passionate about making people smile? Do you want to work in an environment with a fun company culture and lots of room for growth?
We want you on our team.
About us:
S&P Data is a leading North American Contact Center with a state of the art work environment. We are proud to be providing employment opportunities in 8 locations across Canada and the USA. We are currently looking for outstanding employee’s who are passionate about offering customers the best in today’s products and services.
Our site is located in Trenton with lots of free parking and close to 401 as well as various food outlets in short walking distance. Comfortable employee lounge filled with friendly and fun people to connect with- we truly act like one big family here.
What We Offer YOU:
Full time employment offering a competitive hourly wage, paid training, and a comprehensive Employee Benefit Plan including medical, dental and vision care
Flexible shifts - including evening and weekends / part time shifts while attending school in the fall
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
Your role:
We are building a team of fantastic Customer Care Associates who will answer the calls our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a wonderful fit within our organization.
We hold each other accountable to our Employee Charter:
Our Company...
Encourages collaboration and sharing of ideas
Communicates clearly and honestly across all levels of the organization
Provides opportunities for personal growth, career development and continuous learning
Your leaders….
Lead by example and support and encourage you to perform
Participate in your ongoing development by providing regular, constructive feedback
Respect, support, and care for you
You…
Are the foundation and backbone of our company
Commit to doing the best you can by taking pride in your work
Respect our customers, coworkers and leaders
Guaranteed full time hourly rate: $14.00
Location: 400 Sidney Street, Trenton (Walk-ins with Resume Welcome, 9am-5pm, Mon-Fri)
Skills and Experience: Customer Service, Call Centre, Sales experience is a bonus
Shift Hours: Candidate must be able to work flexible shift within hours of operation 8am-midnight, 7 days/week
Rate of Pay: Guaranteed full time $14 per hour plus unlimited Bonus and Incentives, and 50% employee discount after 90 days on client related products and services
Start Date: Classes starting in June and July 2018
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Do you love connecting with people and resolving their problems? Are you passionate about making people smile? Do you want to work in an environment with a fun company culture and lots of room for growth?
We want you on our team.
About us:
S&P Data is a leading North American Contact Center with a state of the art work environment. We are proud to be providing employment opportunities in 8 locations across Canada and the USA. We are currently looking for outstanding employee’s who are passionate about offering customers the best in today’s products and services.
Our site is located in Trenton with lots of free parking and close to 401 as well as various food outlets in short walking distance. Comfortable employee lounge filled with friendly and fun people to connect with- we truly act like one big family here.
What We Offer YOU:
Full time employment offering a competitive hourly wage, paid training, and a comprehensive Employee Benefit Plan including medical, dental and vision care
Flexible shifts - including evening and weekends / part time shifts while attending school in the fall
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
Your role:
We are building a team of fantastic Customer Care Associates who will answer the calls our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a wonderful fit within our organization.
We hold each other accountable to our Employee Charter:
Our Company...
Encourages collaboration and sharing of ideas
Communicates clearly and honestly across all levels of the organization
Provides opportunities for personal growth, career development and continuous learning
Your leaders….
Lead by example and support and encourage you to perform
Participate in your ongoing development by providing regular, constructive feedback
Respect, support, and care for you
You…
Are the foundation and backbone of our company
Commit to doing the best you can by taking pride in your work
Respect our customers, coworkers and leaders
Guaranteed full time hourly rate: $14.00
Location: 400 Sidney Street, Trenton (Walk-ins with Resume Welcome, 9am-5pm, Mon-Fri)
Skills and Experience: Customer Service, Call Centre, Sales experience is a bonus
Shift Hours: Candidate must be able to work flexible shift within hours of operation 8am-midnight, 7 days/week
Rate of Pay: Guaranteed full time $14 per hour plus unlimited Bonus and Incentives, and 50% employee discount after 90 days on client related products and services
Start Date: Classes starting in June and July 2018
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Business Unit
Edmundston> Grand Falls, New Brunswick
Location
Grand Falls, New Brunswick
Bilingual Customer Care Specialist
We are excited to be bringing a new bilingual customer care program to Edmundston, New Brunswick. Thanks to this exciting growth, we're searching for 200 exceptional bilingual Care Specialists.
Do you love connecting with people and resolving their problems? Are you passionate about making people smile? Do you want to work in an environment with a fun company culture and lots of room for growth?
We want you on our team.
ABOUT US:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
We hold each other accountable to our Employee Charter:
Our Company...
Encourages collaboration and sharing of ideas
Communicates clearly and honestly across all levels of the organization
Provides opportunities for personal growth, career development and continuous learning
Your leaders….
Lead by example and support and encourage you to perform
Participate in your ongoing development by providing regular, constructive feedback
Respect, support, and care for you
You…
Are the foundation and backbone of our company
Commit to doing the best you can by taking pride in your work
Respect our customers, coworkers and leaders
YOUR ROLE:
We are building a team of fantastic bilingual care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
You are bilingual in French and English
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage, paid training, and a comprehensive Employee Benefit Plan including medical and vision care after 90 days at %80 coverage and dental coverage after 6 months
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
We are excited to be bringing a new bilingual customer care program to Edmundston, New Brunswick. Thanks to this exciting growth, we're searching for 200 exceptional bilingual Care Specialists.
Do you love connecting with people and resolving their problems? Are you passionate about making people smile? Do you want to work in an environment with a fun company culture and lots of room for growth?
We want you on our team.
ABOUT US:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
We hold each other accountable to our Employee Charter:
Our Company...
Encourages collaboration and sharing of ideas
Communicates clearly and honestly across all levels of the organization
Provides opportunities for personal growth, career development and continuous learning
Your leaders….
Lead by example and support and encourage you to perform
Participate in your ongoing development by providing regular, constructive feedback
Respect, support, and care for you
You…
Are the foundation and backbone of our company
Commit to doing the best you can by taking pride in your work
Respect our customers, coworkers and leaders
YOUR ROLE:
We are building a team of fantastic bilingual care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
You are bilingual in French and English
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage, paid training, and a comprehensive Employee Benefit Plan including medical and vision care after 90 days at %80 coverage and dental coverage after 6 months
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
Business Unit
Edmundston
Location
Edmundston, New Brunswick
Bilingual Customer Care Specialist
We are excited to be bringing a new bilingual customer care program to Edmundston, New Brunswick. Thanks to this exciting growth, we're searching for 200 exceptional bilingual Care Specialists.
Do you love connecting with people and resolving their problems? Are you passionate about making people smile? Do you want to work in an environment with a fun company culture and lots of room for growth?
We want you on our team.
ABOUT US:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
We hold each other accountable to our Employee Charter:
Our Company...
Encourages collaboration and sharing of ideas
Communicates clearly and honestly across all levels of the organization
Provides opportunities for personal growth, career development and continuous learning
Your leaders….
Lead by example and support and encourage you to perform
Participate in your ongoing development by providing regular, constructive feedback
Respect, support, and care for you
You…
Are the foundation and backbone of our company
Commit to doing the best you can by taking pride in your work
Respect our customers, coworkers and leaders
YOUR ROLE:
We are building a team of fantastic bilingual care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
You are bilingual in French and English
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage, paid training, and a comprehensive Employee Benefit Plan including medical and vision care after 90 days at %80 coverage and dental coverage after 6 months
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
We are excited to be bringing a new bilingual customer care program to Edmundston, New Brunswick. Thanks to this exciting growth, we're searching for 200 exceptional bilingual Care Specialists.
Do you love connecting with people and resolving their problems? Are you passionate about making people smile? Do you want to work in an environment with a fun company culture and lots of room for growth?
We want you on our team.
ABOUT US:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 8 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
We hold each other accountable to our Employee Charter:
Our Company...
Encourages collaboration and sharing of ideas
Communicates clearly and honestly across all levels of the organization
Provides opportunities for personal growth, career development and continuous learning
Your leaders….
Lead by example and support and encourage you to perform
Participate in your ongoing development by providing regular, constructive feedback
Respect, support, and care for you
You…
Are the foundation and backbone of our company
Commit to doing the best you can by taking pride in your work
Respect our customers, coworkers and leaders
YOUR ROLE:
We are building a team of fantastic bilingual care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.
You are bilingual in French and English
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.
WHAT WE OFFER YOU:
Full time employment offering a competitive hourly wage, paid training, and a comprehensive Employee Benefit Plan including medical and vision care after 90 days at %80 coverage and dental coverage after 6 months
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Fun, friendly, casual work environment with an active social committee that keeps things interesting
Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
Call Center Sales Associate
Are you looking for new career growth opportunities in a fun and rewarding team environment?!
About Us:
S&P Data is a leading North American Contact Center with a state of the art work environment. With 8 locations in North America we have offices in Cleveland, Albuquerque, Troy, San Diego and 3 locations in Canada. S&P Data employs over 2,500 Associates.
Opened in 2005, S&P Data has maintained a client retention rate of over 90% and has doubled in size each of the past 3 years. Some of our accomplishments that we, AS A TEAM, have achieved include being named one of the Top 10 Call Centers in North America and our CEO winning the prestigious Ernst and Young Entrepreneur of the Year.
Job Description:
Customer Service and Sales Associates will engage in inbound and outbound sales, business development and marketing to new business leads.
What We Can Offer:
After 90 days, employees on average can earn in excess of $15.00 per hour with top-earning employees averaging $30.00 per hour and above with unlimited earning potential.
Comprehensive Employee Benefit Plan including Medical, Dental, and Vision care.
Employee awards and recognition program.
Fun, friendly, casual yet professional work environment.
Leadership Development Program. We prefer to promote our top talent.
Full-time employment. This is NOT a contract position.
Daily, weekly and monthly incentives.
Requirements:
All applicants must have 1 year of demonstrated sales experience such as in a call center or door to door.
Candidates with previous B-2-B sales experience will be given preferential consideration.
If you have previous experience in B2B sales, retail sales, inbound customer service, outbound customer service, door-to-door sales, restaurant or call center experience then you would be a great fit within our organization. This is a full-time position.
Job Type: Full-time
Required education:
High school or equivalent
Preferred experience:
Sales: 1 year
Call Center: 1 year
#SPD1
Are you looking for new career growth opportunities in a fun and rewarding team environment?!
About Us:
S&P Data is a leading North American Contact Center with a state of the art work environment. With 8 locations in North America we have offices in Cleveland, Albuquerque, Troy, San Diego and 3 locations in Canada. S&P Data employs over 2,500 Associates.
Opened in 2005, S&P Data has maintained a client retention rate of over 90% and has doubled in size each of the past 3 years. Some of our accomplishments that we, AS A TEAM, have achieved include being named one of the Top 10 Call Centers in North America and our CEO winning the prestigious Ernst and Young Entrepreneur of the Year.
Job Description:
Customer Service and Sales Associates will engage in inbound and outbound sales, business development and marketing to new business leads.
What We Can Offer:
After 90 days, employees on average can earn in excess of $15.00 per hour with top-earning employees averaging $30.00 per hour and above with unlimited earning potential.
Comprehensive Employee Benefit Plan including Medical, Dental, and Vision care.
Employee awards and recognition program.
Fun, friendly, casual yet professional work environment.
Leadership Development Program. We prefer to promote our top talent.
Full-time employment. This is NOT a contract position.
Daily, weekly and monthly incentives.
Requirements:
All applicants must have 1 year of demonstrated sales experience such as in a call center or door to door.
Candidates with previous B-2-B sales experience will be given preferential consideration.
If you have previous experience in B2B sales, retail sales, inbound customer service, outbound customer service, door-to-door sales, restaurant or call center experience then you would be a great fit within our organization. This is a full-time position.
Job Type: Full-time
Required education:
High school or equivalent
Preferred experience:
Sales: 1 year
Call Center: 1 year
#SPD1
What sets S&P Data apart is our culture. We have built a technically advanced company that cares for its people and invests in them every day.
We recognize what matters to you!
FINANCIAL REWARDS
FULL TIME PERMANENT EMPLOYMENT: Offering a competitive hourly wage and paid training
$500 Sign On Bonus
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Employee Referral Program: get paid for your referral and work with your friends
50% employee discount after 90 days on client related products and services
BENEFITS
Comprehensive Employee Benefit Plan including medical, dental and vision care
Paramedical coverage for Chiropractor, Orthopedic and more
Direct Pay Billing Options
Easy Online Access
EMPLOYEE ENGAGEMENT
Active Social Committee
Employee Appreciation Days
Recognition for performance, meeting all KPI’s
Ongoing training and sales coaching
Culture Club: Enjoy coming to work every day because company culture matters
LEADERSHIP AND DEVELOPMENT
Mentorship programs
Advancement Opportunities – we love to promote from within
We are building a team of fantastic Customer Care Associate’s answering the calls of our Fortune 500 client's customers. While assisting with their customer service needs, you will be using your listening, problem solving, and decision-making skills with the goal of providing one-call resolution on every call.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
COME FOR THE JOB, STAY FOR THE CULTURE
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
We recognize what matters to you!
FINANCIAL REWARDS
FULL TIME PERMANENT EMPLOYMENT: Offering a competitive hourly wage and paid training
$500 Sign On Bonus
Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
Employee awards and recognitions program to reward your hard work and high performance
Employee Referral Program: get paid for your referral and work with your friends
50% employee discount after 90 days on client related products and services
BENEFITS
Comprehensive Employee Benefit Plan including medical, dental and vision care
Paramedical coverage for Chiropractor, Orthopedic and more
Direct Pay Billing Options
Easy Online Access
EMPLOYEE ENGAGEMENT
Active Social Committee
Employee Appreciation Days
Recognition for performance, meeting all KPI’s
Ongoing training and sales coaching
Culture Club: Enjoy coming to work every day because company culture matters
LEADERSHIP AND DEVELOPMENT
Mentorship programs
Advancement Opportunities – we love to promote from within
We are building a team of fantastic Customer Care Associate’s answering the calls of our Fortune 500 client's customers. While assisting with their customer service needs, you will be using your listening, problem solving, and decision-making skills with the goal of providing one-call resolution on every call.
You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
COME FOR THE JOB, STAY FOR THE CULTURE
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.
#SPD1
The Company:
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Our newly-renovated Toronto office is full of natural light and located in midtown Toronto, directly on the Yonge subway line. Do you like to stay warm in the winter months? You won't even need to go outdoors once you've reached our stop.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
We also:
Work hard to create a culture that gets people excited to wake up and come to work each day.
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Put a big focus on mentoring and skilling up our employees so they are prepared to further their career as our company grows.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
The Job:
As an Inbound Customer Care Representative, you will be receiving calls from existing customers to make sure all their services are running perfectly. In addition, you will also make sure that the customers are getting the best value for all their products and services. We offer unlimited commission and daily incentives to reward sales performance.
Main Responsibilities:
Responds to requests from customers for information on products, equipment, services and billing
Achieves sales objectives by promoting and selling various product and service solutions
Strives to understand customer’s situation and recognized the customer’s needs
Ensures first call resolution by satisfying customer requests
Assumes full ownership of customers requests and ensures they are resolved in a timely manner.
Performs data analysis of customer’s current service utilization in order to present additional services and special offers that provide an enhanced solution
Maintains a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Protects SP Data’s and client’s brand image
Satisfies needs of existing customers, by repeatedly accessing and making use of informational tools and system that will enable you to provide the most beneficial solution
Provides quality service that will exceed customer expectations
Navigates computerized system and accurately enters data
Properly recording the call disposition on the SP Data reporting system
Meets or exceeds business standards for quality and productivity
Verify sales if requested
Assists with projects and other duties as requested or assigned
You'll Also:
Striving to understand customer’s situation and recognize the customer’s needs
Maintaining a high level of competitive and product knowledge
Providing quality service that will exceed customer expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Who We're Looking For:
You are a self-motivated go-getter who loves connecting with people and getting to know more about them. You have a friendly, positive, and winning attitude that makes people smile. You love watching today's top television shows and can easily talk about them with others.
It also helps if you have:
Experience in sales or a call centre environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as instructed by business needs
Solid computer skills and an aptitude for learning new software
The Details:
$14/hr
44 hours per week
Available to work 5 days a week. Shift timings are between 8 AM and 12 AM Monday to Sunday. ***Interested candidates must meet the “Required Availability” and be able to work “Full-Time” to be considered***
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 8 locations across Canada and the USA.
Our newly-renovated Toronto office is full of natural light and located in midtown Toronto, directly on the Yonge subway line. Do you like to stay warm in the winter months? You won't even need to go outdoors once you've reached our stop.
We offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
We also:
Work hard to create a culture that gets people excited to wake up and come to work each day.
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Put a big focus on mentoring and skilling up our employees so they are prepared to further their career as our company grows.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement.
The Job:
As an Inbound Customer Care Representative, you will be receiving calls from existing customers to make sure all their services are running perfectly. In addition, you will also make sure that the customers are getting the best value for all their products and services. We offer unlimited commission and daily incentives to reward sales performance.
Main Responsibilities:
Responds to requests from customers for information on products, equipment, services and billing
Achieves sales objectives by promoting and selling various product and service solutions
Strives to understand customer’s situation and recognized the customer’s needs
Ensures first call resolution by satisfying customer requests
Assumes full ownership of customers requests and ensures they are resolved in a timely manner.
Performs data analysis of customer’s current service utilization in order to present additional services and special offers that provide an enhanced solution
Maintains a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Protects SP Data’s and client’s brand image
Satisfies needs of existing customers, by repeatedly accessing and making use of informational tools and system that will enable you to provide the most beneficial solution
Provides quality service that will exceed customer expectations
Navigates computerized system and accurately enters data
Properly recording the call disposition on the SP Data reporting system
Meets or exceeds business standards for quality and productivity
Verify sales if requested
Assists with projects and other duties as requested or assigned
You'll Also:
Striving to understand customer’s situation and recognize the customer’s needs
Maintaining a high level of competitive and product knowledge
Providing quality service that will exceed customer expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Who We're Looking For:
You are a self-motivated go-getter who loves connecting with people and getting to know more about them. You have a friendly, positive, and winning attitude that makes people smile. You love watching today's top television shows and can easily talk about them with others.
It also helps if you have:
Experience in sales or a call centre environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as instructed by business needs
Solid computer skills and an aptitude for learning new software
The Details:
$14/hr
44 hours per week
Available to work 5 days a week. Shift timings are between 8 AM and 12 AM Monday to Sunday. ***Interested candidates must meet the “Required Availability” and be able to work “Full-Time” to be considered***
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
S&P Data has established itself as an outsourcer that can be trusted to deliver top notch performance in both sales and service channels. It is focused on providing technology, human capital and operational expertise which has been developed and nurtured over more than two decades in the Customer Relationship Management business.
S&P Data has serviced many top brands across multiple industries from major financial institutions, to top telecommunication brands and international distributors.
S&P Data is an excellent place to start because you’ll learn how to sell services and technology. We’re also a tremendous company to build a career in the exciting, rapidly growing contact centre space.
Required Availability: Monday to Friday - 8:00 am - 11:00 pm, Saturday - 10:00 am - 6:00 pm
Wage: $14.00/hour + Bonus
Location: Toronto (Yonge & Davisville)
Training: Fully paid at hourly wage
Full-Time: 40-44 hours per week
Description:
Politely and professionally addressing each customers unique concern
Being an expert in your field
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceeds expectations
Navigate through computerized system and accurately enter/track data
Maintaining a high level of confidentiality
Requirements:
Completion of Grade 12 and/or Post-Secondary Education
Ability to pass criminal record check
Strong understanding of internet technology
Ability to build customer relationships over the telephone
Strong written and verbal communications skills so you can express clear ideas to the customer
Ability to multi task simultaneously; listening and thinking about solutions to offer our customers
What We Offer:
Paid Training & Continuous Learning
Opportunity for Growth and Advancement
A chance to work with Top Fortune 500 Canadian Companies
Gain experience in a professional business work environment
Very convenient location#SPD1
S&P Data has serviced many top brands across multiple industries from major financial institutions, to top telecommunication brands and international distributors.
S&P Data is an excellent place to start because you’ll learn how to sell services and technology. We’re also a tremendous company to build a career in the exciting, rapidly growing contact centre space.
Required Availability: Monday to Friday - 8:00 am - 11:00 pm, Saturday - 10:00 am - 6:00 pm
Wage: $14.00/hour + Bonus
Location: Toronto (Yonge & Davisville)
Training: Fully paid at hourly wage
Full-Time: 40-44 hours per week
Description:
Politely and professionally addressing each customers unique concern
Being an expert in your field
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceeds expectations
Navigate through computerized system and accurately enter/track data
Maintaining a high level of confidentiality
Requirements:
Completion of Grade 12 and/or Post-Secondary Education
Ability to pass criminal record check
Strong understanding of internet technology
Ability to build customer relationships over the telephone
Strong written and verbal communications skills so you can express clear ideas to the customer
Ability to multi task simultaneously; listening and thinking about solutions to offer our customers
What We Offer:
Paid Training & Continuous Learning
Opportunity for Growth and Advancement
A chance to work with Top Fortune 500 Canadian Companies
Gain experience in a professional business work environment
Very convenient location#SPD1