Loan Verification Specialist - Training Starts Monday, July 15th, 2019

PROSPER LOAN VERIFICATION SPECIALIST - TRAINING STARTS MONDAY, JULY 15, 2019

S&P DATA LLC - TROY, MICHIGAN

SALARY:

$13 an hour with bonus incentives

Thanks to this exciting growth, we're searching for exceptional Loan Verification Specialists.  Do you love connecting with people and resolving their problems? Are you passionate about making people smile? Do you want to work in an environment with a fun company culture and lots of room for growth?  Then we want you on our team.

ABOUT US:

S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2014, we are proud to be providing employment opportunities in 8 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.

Our site is located in Troy with lots of free parking and close to Somerset Mall as well as various food outlets in short walking distance. Comfortable employee lounge filled with friendly and fun people to connect with- we truly act like one big family here.

OUR COMPANY EMPLOYEE CHARTER...

Encourages collaboration and sharing of ideas
Communicates clearly and honestly across all levels of the organization
Provides opportunities for personal growth, career development and continuous learning

YOUR LEADERS….

Lead by example and support and encourage you to perform
Participate in your ongoing development by providing regular, constructive feedback
Respect, support, and care for you
You

Are the foundation and backbone of our company
Committed to doing the best you can by taking pride in your work
Respect our customers, coworkers and leaders

YOUR JOB DESCRIPTION ROLES:

We are building a team of fantastic Prosper Loan Verification Specialists who will evaluate and verify the accuracy of our customer’s loan documents while providing exceptional customer service with detailed product knowledge.  You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution and World Class Service on every call.

• You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
• Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
• You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
• You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
• You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
• You have effective and accurate decision-making skills that allow you select to from a variety of possible solutions for the customer
• If you have 1+ year of proven customer service experience loan processing, or in the finance industry, then you'd be a wonderful fit within our organization.

WHAT WE OFFER YOU:

• Full time employment offering a competitive hourly wage, paid training, and a comprehensive Employee Benefit Plan including medical, dental and vision care
• Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
• Employee awards and recognitions program to reward your hard work and high performance
• Fun, friendly, casual work environment with an active social committee that keeps things interesting
• Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
• Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
• Guaranteed hourly rate: $12/hr, plus unlimited bonus potential
• Skills and Experience: Customer Service, Call Center, Sales experience is a bonus
• Shift Hours: Candidate must be able to work flexible shift within hours of operation 7am-midnight, 7 days/week
• Rate of Pay: Guaranteed full time $12 per hour, plus unlimited Bonus and Incentives.
• Start Date: Paid training class starting Monday, July 15th, 2019.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Michigan. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit in this position.

Skills and Experience: Customer Service, Call Center, Sales experience is a bonus

Shift Hours: Candidate must be able to work flexible shift within hours of operation 7am-midnight, 7 days/week

Start Date: Training class starts Monday, July 15th, 2019

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Michigan. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.