Inbound Cusomer Service Associate with $500 Sign on Bonus


Trenton
Trenton, Ontario
Posted On: September 17, 2018
Last Day to Apply: October 01, 2018

We are building a team of fantastic Customer Service Associate’s answering the calls of our Fortune 500 client's customers. While assisting with their customer service needs, you will be using your listening, problem solving, and decision-making skills with the goal of providing one-call resolution on every call.

Join our team for the:

  • FULL TIME PERMANENT EMPLOYMENT: Offering a competitive hourly wage and paid training
  • $500 sign on bonus
  • Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
  • Employee Referral Program: get paid for your referral and work with your friends
  • Comprehensive Employee Benefit Plan including medical, dental and vision care
  • Extensive paid training
  • Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.
  • Comprehensive Employee Benefit Plan including medical, dental and vision care
  • Paramedical coverage for Chiropractor, Orthopedic and more
  • Direct Pay Billing Options
  • Easy Online Access

Stay with us for:

  • Because we recognize what matters to you!
  • We provide a state of the art work environment with a strong focus on company culture. What sets S&P Data apart is our culture. We have built a technically advanced company that cares for its people and invests in them every day.
  • The relationships you will make. Building friendships while you work is always an added bonus.
  • Our fun friendly environment
  • Active Social Committee
  • Employee Appreciation Days
  • Recognition for performance, meeting all KPI’s
  • Ongoing training and sales coaching
  • Culture Club: Enjoy coming to work every day because company culture matters
  • Mentorship programs
  • Advancement Opportunities – we love to promote from within

About You:

  • You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
  • Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening skills.
  • You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
  • You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy.
  • You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
  • You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer

 

Hours of Operation: 7:00 am to midnight, 7 days per week - applicants must be able to work Full Time, flexible schedules within these hours 

Location: 400 Sidney Street,Trenton 

(Walk-ins Welcome with Resume for Interviews, 9am-5pm)

Rate of Pay: Guaranteed full time $14 per hour plus bonus and incentives

Start Date: Monday Oct 1st, 2018

COME FOR THE JOB, STAY FOR THE CULTURE

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

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