Sales & Customer Service Associate


Cleveland
Cleveland, Ohio
Posted On: March 11, 2019
Last Day to Apply: March 15, 2019

We’re glad you’re here! Apply today to get ahead.

The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.

What WE offer YOU.

AVG WAGE $12.00 an hour + BONUS!!

Opportunity to earn additional Incentives/Prizes

Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)

We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)

There is plenty of room for GROWTH

We will give you fully PAID training- Classroom style/engaging environment with great support.

  1. Taking consultative calls regarding Sprint services and retaining them.
  2. Offering additional Sprint services and promotions to win customers
  3. Achieving sales objectives by promoting and selling Sprint products
  4. Inputting relevant call information into PC. Processing new sales orders or upgrading panel type
  5. Meeting daily, weekly, and monthly personal and team quotas/goals.
  6. Transferring calls to other departments/call centers if customer requires
  7. High pressured objectives with improvement plans and accountability to meet requirements

You own this if:

  • Experience in sales or a call centre environment (nice to have, but not required)
  • Excellent listening, verbal, and written communication skills
  • Flexibility to work varying shifts or additional hours as required by business needs
  • Solid computer skills and an aptitude for learning new software

Important details:

  • Work week of 40-44 hours
  • Shift timings are between 7 AM and 12 AM Monday to Sunday.

Click below to check us out!

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About us

S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.

Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout PROVINCE/STATE. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

#SPD1

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