Customer Service Representative - Work from Home

Toronto
Toronto, Ontario

Make Extra Income On A Short Contract

The Ideal Associate enjoys providing exceptional customer service, someone who thrives in a fast-paced environment, loves working with computers, and loves talking on the phone.

This IS A TEMP WORK FROM HOME CONTRACT.

MUST BE IN THE TORONTO/GTA AREA FOR CONSIDERATION

How to Apply:

Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!

What WE offer YOU.

➤ $15.50/hr

➤ Temp Contract

➤ We supply the hardware

➤ We will give you fully PAID training - Onsite

Your typical day at work:

As a Loan Approval Specialist for an elite financial company, you will be receiving application from customers in order to process them. You will only need to speak with the candidate if there is an issue with the application you receive.

Addressing the customers concerns/needs in a professional manner

Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.

You own this if:

Experience in data entry, sales or a call center environment (nice to have, but not required)
Excellent written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software

Important details:

TEMP FULL TIME POSITION - Work week of 37-40 hours
Shift timings are between 10:30 AM and 10:30pm
MUST be flexible to work during hours of operation

Click below to check us out!

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About us

S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.

Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Newfoundland. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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