Work From Home - Inbound Call Center Agent

Cleveland, Ohio
66 Locations


S&P Data is currently seeking Inbound Inside Sales Representatives.  As an inside sales representative you will be responsible for handling both inbound and outbound calls.  Our sales representatives connect with existing and new customers to uncover their needs, provide recommendations on products and services and partner with the customer in selecting the right product.  Other responsibilities including resolving your customers concerns, and ensuring a timely completion of the interaction.  A successful candidate is someone that can work in a fast paced and results driven environment, the ability to build quick connections with customers and provide a positive experience through professional communication.


We drive revenue growth for leading brands dedicated to exceptional customer experiences by combining digital technology with expert sales operations, we provide incremental revenue for our clients. 

We embrace our sales DNA with a healthy balance between scale, start up mentality and nimbleness. Our company prides itself on being agile and scalable, and our savviness is our secret weapon for success in today’s new normal. 

S&P Data Digital embraces the implementation of state-of-the-art concepts in omni channel contact center technologies. Our founder holds a patent for CRM omni-channel integration and other technical accommodations around e-commerce. 

Our goal is to help you, our executive client, develop meaningful revenue streams that impact your bottom line and get promoted through our partnership. 

 What you will be doing:  

  • 1 year call center experience
  • 1 year customer service experience
  • Strong written and verbal communication
  • Excellent attention to detail and active listening skills
  • Experience in Microsoft tools such as MS TEAMS and office 365
  • Ability to work from home in a quiet space, free from distraction
  • Be able to connect directly to the modem through an ethernet cable.

Important Details: 

  • Available to work between the hours of 10am and 10:00 pm EST anD 7 days a week
  • High school diploma or equivalent
  • Competitive base salary $12.00 plus bonus opportunities

What we offer:  

  • Fun office culture. Employee engagement activities, Employee recognition and achievement milestones 
  • We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!) 
  • There is plenty of room for GROWTH 
  • We provide you with fully PAID training 
  • S&P Data is an Equal Opportunity Employer
  • Access and discounts to some amazing client brands

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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