Who We Are:
We are SP Data Digital, and we like to shake things up! We promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are THE Customer Service source for our partners, and we provide support for some of the industry leaders in Telecom, Finance, Technology, and Security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.
What we offer:
100% Work From Home Opportunity
Three weeks of fully paid training
$22 per hour + Uncapped Bonus (This rate of pay is only eligible for bilingual (Must speak English & French), employees)
Full-time positions - 40-hour week!
Opportunity for growth and development
Equipment provided
We have great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
The Job:
As a Bilingual (French/English) Remote Sales Specialist for a major telecommunications company, you will place calls to existing and past customers:
Making outbound calls to promote various services such as TV, internet, mobility, security, and home phone.
Building rapport, and creating a great customer experience by asking probing questions and actively listening to the customer’s request
Presenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit them
Ensuring customers receive optimal value by reviewing their accounts
Building meaningful connections with all customers through active listening, empathizing, and collaborating to find effective solutions
Do you have experience working in a customer service sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team!
You’d be a great fit if you:
Are fluent in speaking, writing, and reading both French and English
Are a sales-oriented individual with at least 6 months of sales experience (Knowledge of up-selling, win-back, and renewals are an asset!)
Have previous call center experience
Have a quiet and distraction-free workspace
Have experience with computers and the ability to multitask proficiently across platforms.
Have the ability to connect a computer directly to your modem with an Ethernet cable while working
Minimum home internet speeds of 15 Mbps download and 5 Mbps upload
Recruitment process:
First interview with a member of the Talent Acquisition team on Zoom
Completion of required assessments
A second interview with an Operations Manager
Employment paperwork and background check via email by the HR team
Equipment deployment or shipped depending on location
Attend day one training on MS Teams from the comfort of your home
Please note: All documents sent from HR must be completed and returned to be scheduled for equipment deployment and to begin training.
SP Data Digital is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
