Page 2 of 2
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Call Centre Retention Associate for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Call Centre Retention Associate for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
Business Unit
Toronto
Location
Toronto, Ontario
We are happy you are here! Apply today to get ahead.
The ideal Team Leader, is someone who is fluently bilingual in French and English, Comes from a background working with home security systems, preferably in a contact centre environment. The ideal Team Leader enjoys working with a team, enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and enjoys talking on the phone.
Summary of Duties:
The Team Leader is responsible for motivating, managing, coaching and developing a team of Telesales Representatives handling inbound calls. The Team Leader is a key resource for the delivery of sales targets and must ensure that their team members have the product knowledge and sales techniques to achieve these objectives.
Main Responsibilities:
Provides supervision, coaches, trains, schedules, monitors activities, and participates in performance assessment of sales staff;
Development of team members to meet/exceed objectives and targets in sales, productivity, revenue and quality standards
Motivates sales team and fosters positive work environment
Ensures that all customer needs are met and go above and beyond expectations to ensure total customer satisfaction
Coordinates sales campaigns and incentive programs in order to increase sales performance, customer service and productivity
Analyzes sales results to detect trends and recommend solutions to contribute in attaining individual sales goals and those of the team
Provide a proactive approach by taking the initiative to resolve problems
Ensure delivery of quality of service through call monitoring and complaint resolution
Coaching and mentoring of team
Work with QA team and utilize quality monitoring and any other supporting data to assist with coaching and feedback
Coach and mentor Associates
Appropriately address human resource issues, such as attendance, interpersonal conflicts in the workplace and consults with HR Manager for guidance
Participate and/or lead in internal/client calibration sessions
Provide recommendations for improvement of processes and procedures
Conduct monthly and yearly performance reviews
Responsible for managing and producing daily, weekly, monthly and yearly statistics and KPI’s
Assist management with development of program and team goals
Assist with other duties, e.g. dialing, quality assurance when required
Assist with projects and other duties as requested or assigned
Skills and Qualifications:
Must be fully bilingual (ability to speak, write and comprehend English and French).
Minimum 1 year of proven inbound sales experience (within the past 2 years) with consultative sales involve meeting sales quotas, understanding a selling cycle/process, earning commissions/bonuses, and upselling. It also involves taking rejection.
Minimum 6 months of call center experience.
1 to 2 years Experience in the security industry (smart home monitoring/ alarm systems/home security experience)- would be an asset
Ability to successfully pass pre-employment assessment testing at or above the global average.
Must have high school diploma with relevant work experience
Post-secondary education is an asset
Excellent leadership skills
Strong communication and customer service skills
Effective and accurate decision making skills
Strong organization and planning skills
Ability to respond to adverse situations, i.e. system problems, irate customers, high call traffic
Excellent MS office skills
Flexibility to work varying shifts or additional hours as dictated by business needs
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
The ideal Team Leader, is someone who is fluently bilingual in French and English, Comes from a background working with home security systems, preferably in a contact centre environment. The ideal Team Leader enjoys working with a team, enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and enjoys talking on the phone.
Summary of Duties:
The Team Leader is responsible for motivating, managing, coaching and developing a team of Telesales Representatives handling inbound calls. The Team Leader is a key resource for the delivery of sales targets and must ensure that their team members have the product knowledge and sales techniques to achieve these objectives.
Main Responsibilities:
Provides supervision, coaches, trains, schedules, monitors activities, and participates in performance assessment of sales staff;
Development of team members to meet/exceed objectives and targets in sales, productivity, revenue and quality standards
Motivates sales team and fosters positive work environment
Ensures that all customer needs are met and go above and beyond expectations to ensure total customer satisfaction
Coordinates sales campaigns and incentive programs in order to increase sales performance, customer service and productivity
Analyzes sales results to detect trends and recommend solutions to contribute in attaining individual sales goals and those of the team
Provide a proactive approach by taking the initiative to resolve problems
Ensure delivery of quality of service through call monitoring and complaint resolution
Coaching and mentoring of team
Work with QA team and utilize quality monitoring and any other supporting data to assist with coaching and feedback
Coach and mentor Associates
Appropriately address human resource issues, such as attendance, interpersonal conflicts in the workplace and consults with HR Manager for guidance
Participate and/or lead in internal/client calibration sessions
Provide recommendations for improvement of processes and procedures
Conduct monthly and yearly performance reviews
Responsible for managing and producing daily, weekly, monthly and yearly statistics and KPI’s
Assist management with development of program and team goals
Assist with other duties, e.g. dialing, quality assurance when required
Assist with projects and other duties as requested or assigned
Skills and Qualifications:
Must be fully bilingual (ability to speak, write and comprehend English and French).
Minimum 1 year of proven inbound sales experience (within the past 2 years) with consultative sales involve meeting sales quotas, understanding a selling cycle/process, earning commissions/bonuses, and upselling. It also involves taking rejection.
Minimum 6 months of call center experience.
1 to 2 years Experience in the security industry (smart home monitoring/ alarm systems/home security experience)- would be an asset
Ability to successfully pass pre-employment assessment testing at or above the global average.
Must have high school diploma with relevant work experience
Post-secondary education is an asset
Excellent leadership skills
Strong communication and customer service skills
Effective and accurate decision making skills
Strong organization and planning skills
Ability to respond to adverse situations, i.e. system problems, irate customers, high call traffic
Excellent MS office skills
Flexibility to work varying shifts or additional hours as dictated by business needs
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Customer Service and Sales Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Customer Service and Sales Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus. Our Associates make between $15-$16- Bonus Inclusive
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Inbound Customer Service and Sales Representative, you will ensure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 9 AM and 9pm Monday to Saturday
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus. Our Associates make between $15-$16- Bonus Inclusive
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Inbound Customer Service and Sales Representative, you will ensure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 9 AM and 9pm Monday to Saturday
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
Business Unit
Toronto
Location
Toronto, Ontario
We are happy you are here! Apply today to get ahead.
The ideal associate, is someone who is fluently bilingual in French and English, enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and enjoys talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions. It’s as easy as that.
What WE offer YOU
➤ Base wage $19.00 per hour + the opportunity to earn additional BONUS
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. Employee engagement activities, Employee recognition and achievement milestones
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As a Bilingual Customer Account Specialist- Sales, you will ensure that customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Fully bilingual in both French and English (written and oral)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 9 AM and 9 PM
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales #Service #Customer #Account #Representative#inbound #outbound #bilingual #Bilingue #Vente
The ideal associate, is someone who is fluently bilingual in French and English, enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and enjoys talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions. It’s as easy as that.
What WE offer YOU
➤ Base wage $19.00 per hour + the opportunity to earn additional BONUS
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. Employee engagement activities, Employee recognition and achievement milestones
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As a Bilingual Customer Account Specialist- Sales, you will ensure that customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Fully bilingual in both French and English (written and oral)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 9 AM and 9 PM
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales #Service #Customer #Account #Representative#inbound #outbound #bilingual #Bilingue #Vente
#SPD1
Do you love talking to people? Are you ambitious and outgoing? Do you want to work in a fun, high-energy environment?
We have the perfect job for you.
Are you ready to develop skills that will last a lifetime? Keep reading...
The job:
You will be the voice of our Fortune 500 clients to their customers and potential customers. Current positions Retention & sales Associates.
You will:
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Drive our client's revenue up by increasing the average spend through upgrades and new features
Adhere to quality expectations as set by the client and the company using high sales integrity practices and hitting key points for branding purposes
Craft a customer experience that supports brand loyalty and high levels of customer satisfaction
Retention Specialist:
As an Inbound Customer Service and Sales Representative, you will be taking calls from customers, helping them find solutions to their problems and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. You want to retain our loyal customers!
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Apply now and we'll talk about your skills, goals, and experience to find the ideal fit for you.
We:
Offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care. The pay rate for this position is $12.00 plus competitive, UNCAPPED bonuses!
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement. You'll have the first chance.
You:
Love talking on the phone and understand the different ways people use phones.
Develop relationships easily and know how to talk to people in a way that builds connection.
Express yourself and your ideas with your strong written and verbal communications
Listen attentively when others are speaking, understanding the information directly presented and empathizing with the emotion behind the words.
Easily navigate computers thanks to your ability to quickly pick up new software.
Are ready to work varying shifts or additional hours as decided by business needs.
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a wonderful fit within our organization.
The company:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Cleveland site employs over 350 full-time employees and is located conveniently in Downtown Cleveland. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Click below to check us out:
INSTAGRAM! | TWITTER! | FACEBOOK!
Equal Employment Opportunity/Affirmative Action Program
As an equal employment/affirmative action employer, S&P Data employs, retains, promotes, terminates and otherwise treats all employees and job applicants on the basis of merit, qualification and competence, without regard to race, color, national origin, religion, sex, age, physical or mental disability, marital status, citizenship, veteran status, or any other legally protected classifications or characteristics.
This policy also includes job assignments, transfers, wage and salary reviews and equal treatment in and access to company paid benefits.
Through our EEO and Affirmative Action Program, the company takes positive steps to ensure that equal employment opportunities prevail. Elements of our written program are available to all employees upon request.
Listed below are several employment programs and requirements to which we willingly adhere. The actual statements are posted in visible locations throughout each work location.
Affirmative Action Program/Equal Employment opportunity
Sexual Harassment Policy
Disabled Veterans/Veterans of the Vietnam Era
Drug Free Workplace
Family and Medical Leave Act
Americans with Disabilities Act
Immigration Reform and Control Act
Polygraph Protection Act
Job Safety and Health Protection Act (OSHA)
Fair Labor Standards Act (FLSA)
Ohio Bureau of Worker’s Compensation (OBWC)
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Cleveland Ac
#Sales #Customer #Service #Account #Representative #Inbound #Outbound
count manager
Do you love talking to people? Are you ambitious and outgoing? Do you want to work in a fun, high-energy environment?
We have the perfect job for you.
Are you ready to develop skills that will last a lifetime? Keep reading...
The job:
You will be the voice of our Fortune 500 clients to their customers and potential customers. Current positions Retention & sales Associates.
You will:
Accurately document customer interactions within the appropriate systems to ensure consistency in customer engagement
Apply techniques offered in training and coaching for continuous improvement towards sales and performance targets
Drive our client's revenue up by increasing the average spend through upgrades and new features
Adhere to quality expectations as set by the client and the company using high sales integrity practices and hitting key points for branding purposes
Craft a customer experience that supports brand loyalty and high levels of customer satisfaction
Retention Specialist:
As an Inbound Customer Service and Sales Representative, you will be taking calls from customers, helping them find solutions to their problems and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. You want to retain our loyal customers!
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
Apply now and we'll talk about your skills, goals, and experience to find the ideal fit for you.
We:
Offer full-time employment with a competitive hourly wage and a comprehensive Employee Benefit Plan including medical, dental, and vision care. The pay rate for this position is $12.00 plus competitive, UNCAPPED bonuses!
Provide you chances to dramatically increase your earning potential with uncapped bonuses plans and monthly performance incentives.
Develop and foster your sales and soft skills with our paid, best-in-class training and ongoing development initiatives.
Recognize and reward our team with our robust recognition program.
Promote from within- We recognize our employees by providing opportunities for training and advancement. You'll have the first chance.
You:
Love talking on the phone and understand the different ways people use phones.
Develop relationships easily and know how to talk to people in a way that builds connection.
Express yourself and your ideas with your strong written and verbal communications
Listen attentively when others are speaking, understanding the information directly presented and empathizing with the emotion behind the words.
Easily navigate computers thanks to your ability to quickly pick up new software.
Are ready to work varying shifts or additional hours as decided by business needs.
If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call centre then you'd be a wonderful fit within our organization.
The company:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Our Cleveland site employs over 350 full-time employees and is located conveniently in Downtown Cleveland. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.
Click below to check us out:
INSTAGRAM! | TWITTER! | FACEBOOK!
Equal Employment Opportunity/Affirmative Action Program
As an equal employment/affirmative action employer, S&P Data employs, retains, promotes, terminates and otherwise treats all employees and job applicants on the basis of merit, qualification and competence, without regard to race, color, national origin, religion, sex, age, physical or mental disability, marital status, citizenship, veteran status, or any other legally protected classifications or characteristics.
This policy also includes job assignments, transfers, wage and salary reviews and equal treatment in and access to company paid benefits.
Through our EEO and Affirmative Action Program, the company takes positive steps to ensure that equal employment opportunities prevail. Elements of our written program are available to all employees upon request.
Listed below are several employment programs and requirements to which we willingly adhere. The actual statements are posted in visible locations throughout each work location.
Affirmative Action Program/Equal Employment opportunity
Sexual Harassment Policy
Disabled Veterans/Veterans of the Vietnam Era
Drug Free Workplace
Family and Medical Leave Act
Americans with Disabilities Act
Immigration Reform and Control Act
Polygraph Protection Act
Job Safety and Health Protection Act (OSHA)
Fair Labor Standards Act (FLSA)
Ohio Bureau of Worker’s Compensation (OBWC)
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Cleveland Ac
#Sales #Customer #Service #Account #Representative #Inbound #Outbound
count manager
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
We’re glad you’re here! Apply today to get ahead.
The ideal Associate is positive, energetic, has an understanding of credit cards and how they work. Someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus.
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Inbound Card activation Specialist, you will be taking the calls of existing clients who are calling to activate their credit cards. At which time you will offer them balance protection and ensure that they are getting the best value from their services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
An understanding of credit cards and how they work
Financially driven
Important Details:
Work week of 40-44 hours
Shift timings are between 8am to 12am 7 days a week
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The ideal Associate is positive, energetic, has an understanding of credit cards and how they work. Someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus.
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Inbound Card activation Specialist, you will be taking the calls of existing clients who are calling to activate their credit cards. At which time you will offer them balance protection and ensure that they are getting the best value from their services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
An understanding of credit cards and how they work
Financially driven
Important Details:
Work week of 40-44 hours
Shift timings are between 8am to 12am 7 days a week
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
We’re glad you’re here! Apply today to get ahead.
The ideal Associate is positive, energetic, has an understanding of insurance and how it works. Someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus.
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Outbound Customer Care Specialist, you will be contacting existing clients to offer them accident insurance and ensure that they are getting the best value from their services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
An understanding of credit cards and how they work
Financially driven
Important Details:
Work week of 40-44 hours
Shift timings are between 11:30 and 8pm with 2 rotating shifts (Monday to Friday and Tuesday to Saturday) Sundays off
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The ideal Associate is positive, energetic, has an understanding of insurance and how it works. Someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ Base wage of $14/hr + Bonus.
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.
You’re typical day at work:
As an Outbound Customer Care Specialist, you will be contacting existing clients to offer them accident insurance and ensure that they are getting the best value from their services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call center environment
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
An understanding of credit cards and how they work
Financially driven
Important Details:
Work week of 40-44 hours
Shift timings are between 11:30 and 8pm with 2 rotating shifts (Monday to Friday and Tuesday to Saturday) Sundays off
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The Company:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2014, we're proud to be providing employment opportunities in 7 locations across the USA and Canada including Cleveland, Troy, and Albuquerque.
The Job:
As a Business to Business Sales Representative, you'll call customers to have a conversation about their business and its needs in order to match them with the perfect solutions and upgrades available from our client. You'll also need to respond to requests from customers for information on products, equipment, services and billing by assuming full ownership of customer's requests and ensuring they are resolved in a timely manner.
The duties:
Achieve sales objectives by promoting and selling various product and service solutions
Perform data analysis of current service utilization to identify and present additional services and special offers that provide an enhanced solution
Maintain a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Meet personal and team quotas and goals by actively applying techniques provided in training and mentorship
Do you have experience working in a business to business sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment?
We want you on our team.
Skills for Success:
Exceptional verbal and written communication skills allowing you to communicate ideas in a clear and concise manner
Ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
You solve problems using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Are self-motivated and able to complete multiple tasks at a time with ease
Willingness and desire to receive coaching and mentorship
What we offer:
We are a mid-sized company with a very flat organizational structure- you'll have direct access to the "big wigs" in the company. There are many chances for exposure to new ideas and departments which means you'll get various opportunities to upskill. We love to promote from within and work hard to prepare high potential employees with the skills they need to succeed.
Two weeks of in-class training plus ample support as you transition into production
$12.00 per hour plus bonus
Love weekends off? You will be working a Monday-Friday schedule
Ongoing training including sales coaching and the potential for leadership development for those with goals to move up the ladder
A ton of opportunity for mentorship to prepare you for career advancement as the company grows
Click below to check us out:
INSTAGRAM! | TWITTER! | FACEBOOK!
Equal Employment Opportunity/Affirmative Action Program
As an equal employment/affirmative action employer, S&P Data employs, retains, promotes, terminates and otherwise treats all employees and job applicants on the basis of merit, qualification and competence, without regard to race, color, national origin, religion, sex, age, physical or mental disability, marital status, citizenship, veteran status, or any other legally protected classifications or characteristics.
This policy also includes job assignments, transfers, wage and salary reviews and equal treatment in and access to company paid benefits.
Through our EEO and Affirmative Action Program, the company takes positive steps to ensure that equal employment opportunities prevail. Elements of our written program are available to all employees upon request.
Listed below are several employment programs and requirements to which we willingly adhere. The actual statements are posted in visible locations throughout each work location.
Affirmative Action Program/Equal Employment opportunity
Sexual Harassment Policy
Disabled Veterans/Veterans of the Vietnam Era
Drug Free Workplace
Family and Medical Leave Act
Americans with Disabilities Act
Immigration Reform and Control Act
Polygraph Protection Act
Job Safety and Health Protection Act (OSHA)
Fair Labor Standards Act (FLSA)
Ohio Bureau of Worker’s Compensation (OBWC)
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Cleveland
#businesstobusiness
#Sales #Customer #Service #Account #Representative #Inbound #Outbound
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2014, we're proud to be providing employment opportunities in 7 locations across the USA and Canada including Cleveland, Troy, and Albuquerque.
The Job:
As a Business to Business Sales Representative, you'll call customers to have a conversation about their business and its needs in order to match them with the perfect solutions and upgrades available from our client. You'll also need to respond to requests from customers for information on products, equipment, services and billing by assuming full ownership of customer's requests and ensuring they are resolved in a timely manner.
The duties:
Achieve sales objectives by promoting and selling various product and service solutions
Perform data analysis of current service utilization to identify and present additional services and special offers that provide an enhanced solution
Maintain a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
Meet personal and team quotas and goals by actively applying techniques provided in training and mentorship
Do you have experience working in a business to business sales environment? Are you ambitious, outgoing, and an outstanding communicator? Do you want to work for a company that has a phenomenal culture and a fun working environment?
We want you on our team.
Skills for Success:
Exceptional verbal and written communication skills allowing you to communicate ideas in a clear and concise manner
Ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easy
Deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time
You solve problems using past experiences and your creative brain to craft solutions that makes sense for our client and the customer
Are self-motivated and able to complete multiple tasks at a time with ease
Willingness and desire to receive coaching and mentorship
What we offer:
We are a mid-sized company with a very flat organizational structure- you'll have direct access to the "big wigs" in the company. There are many chances for exposure to new ideas and departments which means you'll get various opportunities to upskill. We love to promote from within and work hard to prepare high potential employees with the skills they need to succeed.
Two weeks of in-class training plus ample support as you transition into production
$12.00 per hour plus bonus
Love weekends off? You will be working a Monday-Friday schedule
Ongoing training including sales coaching and the potential for leadership development for those with goals to move up the ladder
A ton of opportunity for mentorship to prepare you for career advancement as the company grows
Click below to check us out:
INSTAGRAM! | TWITTER! | FACEBOOK!
Equal Employment Opportunity/Affirmative Action Program
As an equal employment/affirmative action employer, S&P Data employs, retains, promotes, terminates and otherwise treats all employees and job applicants on the basis of merit, qualification and competence, without regard to race, color, national origin, religion, sex, age, physical or mental disability, marital status, citizenship, veteran status, or any other legally protected classifications or characteristics.
This policy also includes job assignments, transfers, wage and salary reviews and equal treatment in and access to company paid benefits.
Through our EEO and Affirmative Action Program, the company takes positive steps to ensure that equal employment opportunities prevail. Elements of our written program are available to all employees upon request.
Listed below are several employment programs and requirements to which we willingly adhere. The actual statements are posted in visible locations throughout each work location.
Affirmative Action Program/Equal Employment opportunity
Sexual Harassment Policy
Disabled Veterans/Veterans of the Vietnam Era
Drug Free Workplace
Family and Medical Leave Act
Americans with Disabilities Act
Immigration Reform and Control Act
Polygraph Protection Act
Job Safety and Health Protection Act (OSHA)
Fair Labor Standards Act (FLSA)
Ohio Bureau of Worker’s Compensation (OBWC)
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Cleveland
#businesstobusiness
#Sales #Customer #Service #Account #Representative #Inbound #Outbound
Manager, Compliance
THE COMPANY:
S&P Data is a leading North American Business Service Centre serving a wide variety of Fortune 500 company as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
We offer full-time employment with a competitive salary, paid vacation and paid personal days, and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
THE JOB:
As Manager, Compliance, you will be responsible for all compliance initiatives including the implementation of policies and procedures, internal reviews and audits and investigations. You'll be the face of compliance while you:
Work closely with department managers to help author and implement policies and procedures to achieve organizational compliance.
Conduct periodic internal reviews or audits to ensure that compliance procedures are followed. Identify compliance issues that require follow-up or investigation.
Conduct or direct the internal investigation of compliance issues.
Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
Advise internal management or business partners on the implementation or operation of compliance programs.
Provide assistance to internal or external auditors in compliance reviews.
Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
WHO WE'RE LOOKING FOR:
You are a self-motivated individual who loves change and adapts easily to evolving expectations and mandates. You are the type of person people can rely on as you are always on time for work and ready to roll up your sleeves and work when it's required.
You have experience in quality control or corporate policy auditing
You have knowledge of industry standards relevant to service providers and information security (PCI DSS, SOC 2, ISO 27002, etc…)
Technical experience in IT Security, and Software development lifecycle is a plus
Excellent analytical and organizational skills with strict attention to detail
Mature and independent worker
Customer service oriented
Ability to meet deadlines and work in a rapidly changing environment
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
THE COMPANY:
S&P Data is a leading North American Business Service Centre serving a wide variety of Fortune 500 company as the point of contact for their customers. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
We offer full-time employment with a competitive salary, paid vacation and paid personal days, and a comprehensive Employee Benefit Plan including medical, dental, and vision care.
THE JOB:
As Manager, Compliance, you will be responsible for all compliance initiatives including the implementation of policies and procedures, internal reviews and audits and investigations. You'll be the face of compliance while you:
Work closely with department managers to help author and implement policies and procedures to achieve organizational compliance.
Conduct periodic internal reviews or audits to ensure that compliance procedures are followed. Identify compliance issues that require follow-up or investigation.
Conduct or direct the internal investigation of compliance issues.
Maintain documentation of compliance activities, such as complaints received or investigation outcomes.
Advise internal management or business partners on the implementation or operation of compliance programs.
Provide assistance to internal or external auditors in compliance reviews.
Design or implement improvements in communication, monitoring, or enforcement of compliance standards.
WHO WE'RE LOOKING FOR:
You are a self-motivated individual who loves change and adapts easily to evolving expectations and mandates. You are the type of person people can rely on as you are always on time for work and ready to roll up your sleeves and work when it's required.
You have experience in quality control or corporate policy auditing
You have knowledge of industry standards relevant to service providers and information security (PCI DSS, SOC 2, ISO 27002, etc…)
Technical experience in IT Security, and Software development lifecycle is a plus
Excellent analytical and organizational skills with strict attention to detail
Mature and independent worker
Customer service oriented
Ability to meet deadlines and work in a rapidly changing environment
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Business Unit
Rio Rancho
Location
Rio Rancho, New Mexico
Who is S&P Data?
S&P Data is a leading North America contact center group. We have multiple, right-sized contact center facilities located throughout the US and Canada. No offshore call centers for us. Our centers are state-of-the-art. They are large enough to justify a major investment in technology yet small enough to sustain our unique culture.
S&P is not the contact center partner for everyone. We’re neither the biggest nor the lowest cost option. Yet our clients stay with us for years. Why? Bottom line, they love working with S&P. Also, it could be because the folks that chose S&P tend to get promoted. That’s an endorsement we’ll take any day.
Who are we looking for?
We are building a team of fantastic retention/sales specialists who will answer the calls of our Fortune 500 client's customers. You will be assisting customers with their service needs while offering new products, sharing the latest promotions, and increasing sales on every call. You will also be using your informational tools and systems to enable you to provide a solution to customer's requests with the goal of providing one-call resolution on every call.
Skills and Attributes
You are outgoing, positive and upbeat with strong communication skills to help provide customers with an exceptional sales experience when they call in to our client.
You are sales focused with an emphasis on ensuring our clients customers are aware of, and taking advantage of, the products and services available to them.
Your excellent written and verbal communication skills help you quickly reach an understanding with the customer, and you know that great customer care requires compassionate and attentive listening.
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data.
You are self-motivated and have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
You own this if:
6 months of customer service experience within the last two years.
Experience in sales or a call center environment (nice to have, but not required)
Strong understanding of internet technology
Ability to build customer relationships over the telephone
Excellent written and verbal communications skills so you can express clear ideas to the customer
Good attentive and active listening skills
Must have good computer skills, including (E-mail, Internet, Windows navigation and file management)
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
High school diploma or GED equivalent.
Minimum of 18 years of age.
What WE offer YOU.
➤ $12.00 an hour PLUS UNCAPPED bonuses and incentives! Our associates make AN AVERAGE of $16-$18 with bonuses!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 8 AM and 8 PM Monday to Sunday.
MUST be flexible to work during hours of operation
So, what are you waiting for, APPLY!
We want to thank all applicants for their interest and effort in applying for this position and we look forward to speaking with you soon to discuss your qualifications.
This company is a growing organization and wishes to bring on those individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Rio Rancho, New Mexico we want to talk to you!
We are located at 2351 HP Way, Rio Rancho, NM 87144
*Please note: A criminal background check will be conducted as part of the hiring process.
#SPD1
#Sales #Customer #Service #Account #Representative #Inbound #Outbound
S&P Data is a leading North America contact center group. We have multiple, right-sized contact center facilities located throughout the US and Canada. No offshore call centers for us. Our centers are state-of-the-art. They are large enough to justify a major investment in technology yet small enough to sustain our unique culture.
S&P is not the contact center partner for everyone. We’re neither the biggest nor the lowest cost option. Yet our clients stay with us for years. Why? Bottom line, they love working with S&P. Also, it could be because the folks that chose S&P tend to get promoted. That’s an endorsement we’ll take any day.
Who are we looking for?
We are building a team of fantastic retention/sales specialists who will answer the calls of our Fortune 500 client's customers. You will be assisting customers with their service needs while offering new products, sharing the latest promotions, and increasing sales on every call. You will also be using your informational tools and systems to enable you to provide a solution to customer's requests with the goal of providing one-call resolution on every call.
Skills and Attributes
You are outgoing, positive and upbeat with strong communication skills to help provide customers with an exceptional sales experience when they call in to our client.
You are sales focused with an emphasis on ensuring our clients customers are aware of, and taking advantage of, the products and services available to them.
Your excellent written and verbal communication skills help you quickly reach an understanding with the customer, and you know that great customer care requires compassionate and attentive listening.
You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data.
You are self-motivated and have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
You own this if:
6 months of customer service experience within the last two years.
Experience in sales or a call center environment (nice to have, but not required)
Strong understanding of internet technology
Ability to build customer relationships over the telephone
Excellent written and verbal communications skills so you can express clear ideas to the customer
Good attentive and active listening skills
Must have good computer skills, including (E-mail, Internet, Windows navigation and file management)
Ability to relate well to all kinds of people with various personalities and temperaments
Ability to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
High school diploma or GED equivalent.
Minimum of 18 years of age.
What WE offer YOU.
➤ $12.00 an hour PLUS UNCAPPED bonuses and incentives! Our associates make AN AVERAGE of $16-$18 with bonuses!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. (Hot Chocolate Day/Raffles/SP Talent Shows- just to name a few)
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 8 AM and 8 PM Monday to Sunday.
MUST be flexible to work during hours of operation
So, what are you waiting for, APPLY!
We want to thank all applicants for their interest and effort in applying for this position and we look forward to speaking with you soon to discuss your qualifications.
This company is a growing organization and wishes to bring on those individuals who want to thrive and grow in a flexible, dynamic environment! If you feel you are one of these individuals and have a desire to work for a rapidly growing call center in Rio Rancho, New Mexico we want to talk to you!
We are located at 2351 HP Way, Rio Rancho, NM 87144
*Please note: A criminal background check will be conducted as part of the hiring process.
#SPD1
#Sales #Customer #Service #Account #Representative #Inbound #Outbound
Business Unit
Trenton> Trenton - Belleville
Location
Belleville, Ontario
We’re glad you’re here! Apply today to get ahead
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $14.00 an hour PLUS UNCAPPED bonuses and incentives! Our average associate makes an average of $16-$18 an hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
Immediate start dates available (June 10th )
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
The ideal Associate enjoys a challenge providing exceptional customer service and problem solving, someone who thrives in a problem-solving environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤ $14.00 an hour PLUS UNCAPPED bonuses and incentives! Our average associate makes an average of $16-$18 an hour- bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ Fun office culture. Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few. You spend a lot of time at work there’s no reason why you shouldn’t have fun while doing so. We provide a positive environment with clear expectations to help you reach your goals. You will never be left not knowing what to do or how to do it. “WE ARE HERE TO HELP”
➤ We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH. We promote from within, so upward and/or lateral movements are possible, depending on your goals.
➤ We will give you fully PAID training- Classroom and hands on style in an engaging environment with great support.
Your typical day at work:
As an Inbound Customer Sales and Retention Specialist for a fortune 500 telecommunications company, you will be receiving calls from loyal customers who have inquiries about their services, and not only resolving the reason for their initial call but making them lucrative offers that suit their needs, ensuring customers are getting the best value for all their products and services. The goal is to resolve the issue and keep the customer with the company!
Addressing the customers concerns/needs in a professional manner
Express understanding, patience, empathy working through the problem with the customer
Working in a timely fashion to meet all established deadlines
Maintaining a high level of competitive and product knowledge
Provide quality service that will exceed expectations
Maintaining a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
FULL TIME POSITION - Work week of 40-44 hours
Shift timings are between 7 AM and 12 AM Monday to Sunday.
Immediate start dates available (June 10th )
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call
Customer service associate
Sales associate
#customer care
#customer service
call center Trenton Belleville Cobourg
Data entry
#Inbound
#account
#representative
#outbound
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Sales Retention Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
The ideal Associate enjoys providing exceptional customer retention, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.
How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.
What WE offer YOU.
➤Base wage $14.25 per hour with uncapped commission
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤We will give you fully PAID training - Classroom style/engaging environment- with great support.
Your typical day at work:
As a Sales Retention Representative for an elite telecommunications company, you will be receiving calls from loyal customers who are looking for inquiries about their cell phone services and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
Strive to understand the customer’s situation and recognize the customer’s needs
Maintain a high level of competitive and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if you have:
Experience in sales or a call centre environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important Details:
Work week of 40-44 hours
Shift timings are between 7 AM and 11 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About Us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Retention
#Sales
Sales reps Retention associate Rep Representative Customer Service Inbound outbound call centre center Hamilton
Business Unit
Rio Rancho
Location
Rio Rancho, New Mexico
We’re glad you’re here! Apply today to get ahead.
The ideal Associate enjoys providing exceptional customer service, with inbound or outbound calls. Someone who thrives in a sales or retention environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!
What WE offer YOU.
➤Our Associates make $12.00 to $14.00/hour PLUS uncapped bonuses and incentives. Average over $16.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Service and Sales Representative, you will be answering customer calls, and making them lucrative offers. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours
Shift timings are between 5 AM and 10 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales #Customer #Service #Account #Representative #Inbound #Outbound
The ideal Associate enjoys providing exceptional customer service, with inbound or outbound calls. Someone who thrives in a sales or retention environment, loves working with computers and loves talking on the phone.
How to Apply:
Click on "apply now"
When you apply, you will get a text message to complete a quick questionnaire. This must be completed in order to be considered!
What WE offer YOU.
➤Our Associates make $12.00 to $14.00/hour PLUS uncapped bonuses and incentives. Average over $16.00/hour after bonus!
➤Opportunity to earn additional Incentives/Prizes
➤Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH
➤ We will give you fully PAID training- Classroom style/engaging environment with great support.
Your typical day at work:
As an Inbound Customer Service and Sales Representative, you will be answering customer calls, and making them lucrative offers. In addition, you will also make sure that the customers are getting the best value for all their products and services.
Strive to understand customer’s situation and recognize the customer’s needs
Maintain a high level of competition and product knowledge
Provide quality service that will exceed customer expectations
Maintain a high level of confidentiality
Accurately document customer interactions within the appropriate systems
Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
You own this if:
Experience in sales or a call center environment (nice to have, but not required)
Excellent listening, verbal, and written communication skills
Flexibility to work varying shifts or additional hours as required by business needs
Solid computer skills and an aptitude for learning new software
Important details:
Work week of 40-44 hours
Shift timings are between 5 AM and 10 PM Monday to Sunday.
Click below to check us out!
INSTAGRAM! | TWITTER! | FACEBOOK!
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout the US and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
#SPD1
#Sales #Customer #Service #Account #Representative #Inbound #Outbound