$500 SIGN ON BONUS - Inbound Customer Service/Sales Specialist - $14/hr + bonus&incentive

Do you love connecting with people and resolving their problems?  Are you passionate about making people smile?

Do you want to work in an environment with a fun company culture and lots of room for growth?

We want you on our team.

 About us:

S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2013, we are proud to be providing employment opportunities in 6 locations across Canada and the USA. We are currently looking for outstanding employee’s who are passionate about offering customers the best in today’s products and services.

What sets S&P Data apart is our culture. We have built a technically advanced company that cares for its people and invests in them every day. We like to challenge the status quo. So expect your S&P employment experience to be different and better.

Your role:

We are building a team of fantastic Customer Service Specialists who will answer the calls from our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.

• You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
• Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
• You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management) and enter data at 25 wpm
• You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
• You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
• You have effective and accurate decision-making skills that allow you select from a variety of possible solutions for the customer
• You achieves sales objectives by promoting and selling various product and service solutions

• You maintain a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing
• You provide quality service that will exceed customer expectations

 What We Offer YOU:

• Full time employment offering a competitive hourly wage, paid training
• $500 Sign On Bonus
• Comprehensive Employee Benefit Plan including medical, dental and vision care
• Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
• Employee awards and recognitions program to reward your hard work and high performance
• Fun, friendly, casual work environment with an active social committee that keeps things interesting
• Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
• Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.

Must Have’s: 

• Minimum 1 years of proven consultative or B2B sales experience
• Minimum 6 months of call center experience preferred.
• Must have good attendance and be prompt for work

Location: 400 Sidney Street, Trenton (Walk-ins with Resume Welcome, Mon – Fri 9am-5pm)

Skills and Experience: Customer Service, Call Centre, Sales experience required

Shift Hours: Candidate must be able to work flexible shift within hours of operation, 9am – 9pm Monday – Friday

Rate of Pay: Guaranteed full time $14 per hour plus unlimited bonus and incentive and $500 Sign On Bonus

Start Date: May 2 2018, training class schedule 10am - 6:30pm

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

Apply today and we'll talk about your future as part of our team.