Title: Account Services rep- Sprint
Sprint’s mission is to help people get better every day. They believe mobile connectivity is the most powerful enabler of progress in the world today. Connectivity helps bring families and friends more closely together, children to get a better education and businesses to be more productive. At Sprint, they help our customers make these connections, allowing them to do more, strive for more and enjoy life to the fullest. Because of this, Sprint has dedicated resources to help support that mission and keep people connected. As part of the Account Services team, you will be at the forefront of ensuring the mission is successful by assisting those customers that are unhappy with their services. To be successful, you will demonstrate the 4C’s:
#1 Objective: Close the call by retaining the customer for Sprint. There is a strong bonus structure in place as well as the hourly rate.
Your specific duties will include:
Skills required:
HOURS:
Mon 12- 9
Tue 12-9
Wed Off
Thurs Off
Fri 12-9
Sat 11-8
Sun 11-8