Call Center - Outbound/Customer Service Associate

We’re glad you’re here! Apply today to get ahead.

The ideal Outbound or Customer Service Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone helping customers.

How to Apply: Click apply, receive a text message to your mobile phone. Answer a few questions.

What WE offer YOU.

➤ Base wage of $12/hr + Bonus Incentives. Our Associates make between $16-$18/hr- Bonus Inclusive)

➤Opportunity to earn additional Incentives/Prizes

➤Fun office culture. (Hot Chocolate Day/ Raffles/ Spirit Week, SP Talent Shows- just to name a few)

➤We have Great Benefits: HEALTH + DENTAL + VISION, AFLAC  (We’ve got you covered!)

➤There is plenty of room for GROWTH

➤ We will give you fully PAID training- Classroom style/engaging environment- with great support.

Your typical day at work:

As an Outbound or Customer Service Associate, you will be calling customers, and make them lucrative offers to suit their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. 

• Strive to understand customer’s situation and recognize the customer’s needs
• Maintain a high level of competitive and product knowledge
• Provide quality service that will exceed customer expectations
• Maintain a high level of confidentiality
• Accurately document customer interactions within the appropriate systems
• Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.

You own this if you have:

• Experience in sales, and actually working within a call center environment (nice to have, but not required)
• Excellent listening, verbal, and written communication skills
• Flexibility to work varying shifts between the hours of 8am -11pm Monday through Saturday and/or additional hours as required by business needs
• Saturdays are mandatory.
• Solid computer skills and an aptitude for learning new software

Important Details:

• Work week of 40-44 hours
• Shift timings are between 8 AM and 7 PM Monday to Sunday.

Click below to check us out!

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About us

S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.

Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout PROVINCE/STATE. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Interviews will be conducted beginning on August 21st through August 23rd. For consideration as all candidates scheduled for an interview must bring a resume with them, dress professionally, and can read a phone script out loud during the recruitment process.

#SPD1!