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The ideal Team Leader enjoys coaching, supervising and training exceptional customer service Associates within a team environment in a Call Center, someone who thrives in a customer service environment, loves working with computers, and loves taking care of Associates and customers.
What WE offer YOU!
➤ A competitive salary plus a competitive performance-based bonus incentive plan)
➤Opportunity to earn Additional Incentives/Prizes/Bonuses
➤Fun office culture (Hot Chocolate Day/ Raffles/ Spirit Week Events, Food- just to name a few)
➤We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
➤There is plenty of room for GROWTH!
➤ We will provide PAID training- Classroom style/engaging training environment with great support.
You’re typical day at work:
This position is known internally as a Team Leader, as a Team Leader you will be managing Associates, assisting/coaching Associates in reaching team goals/metrics. In addition, you will also make sure that the customers are getting the best value for all their products and services through holding your Associates accountable by:
You own this if:
Important details:
About us
S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.
Operating since 2014, we are proud to be providing employment opportunities in 7 locations across Canada and the USA.
Inclusion and Equal Opportunity Employment
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Michigan. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
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