Human Resources Coordinator

Human Resources Coordinator

We are very excited to have a Human Resources Coordinator vacancy to support our Toronto, ON location!

Are you looking to grow your career as an HR Professional? Are you passionate about working with people and driving company culture?

The Human Resources Coordinator with S&P Data may be the perfect role for you.

The Company:

S&P Data is a leading North American Business Service Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2007, we are proud to be providing employment opportunities in 7 locations across the US and Canada.

The Job:

Reporting to the Senior Director, Human Resources, the Human Resources Coordinator provides support to our Leaders, primarily based in the Toronto Office. Working in partnership with Team Leaders, Operations Managers, Site Director and the broader HR teams across North America, the Human Resources Coordinator ensures alignment of the business and HR strategies with a focus on recruiting, change management, rewards, labor relations, performance management and workforce planning.

• Recommend changes to policies, procedures and programs for our organization as they relate to employees and labour standards
• Actively provides advice, support and counsel to management and employees on all human resources issues, including labor relations and disciplinary actions and ensures that all actions taken are within legal requirements
• Protect the interests of employees and the organization by upholding our Human Resources policies and governmental laws and regulations
• Conduct full life cycle recruitment
• Administers, implements, leads and consistently applies human resources policies/procedures within approved corporate objectives according to our established policy and legislation
• Compiles and analyzes related data and information on people programs (i.e. succession and workforce planning, recruiting programs, etc.); assesses the environment and effectiveness of human resources initiatives and processes
• Resolve and recommend labor relations practices necessary to establish a positive employer – employee relationship
• Provide mentorship and assistance in performance management, discipline, absence management, retention and benefit administration
• Facilitate the timely and effective processing of new hires, terminations, benefit changes transfers, etc

Who We're Looking For:

You have a proven track record of relationship building with both internal and external customers thanks to your ability to get along with diverse personalities in a tactful, mature and flexible manner. You easily establish credibility with your influencing, discernment and decision-making skills that support our preferences and priorities.

• You will have 2-3 years of HR experience coupled with a Bachelor’s Degree or College Diploma in Human Resources or equivalent combination of education and experience
• Experience working in a contact center or in a dynamic organization is helpful
• Knowledge of all applicable Employment laws 
• Excellent administrative skills
• Deep reasoning abilities and good judgment
• Strong communication skills, written and verbal
• Participative management style and an advocate of team concept
• Exceptional problem solving, conflict resolution and listening skills
• Strong time management skills
• Flexibility to work additional hours as instructed by business needs

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.