Call Center Trainer- SMB / B2B Sales
Toronto
Toronto, ON
Our team is looking for a fun, exciting, and enthusiastic Call Center Trainer with SMB/B2B Sales experience to #JoinOurTEAM. Interested? Keep reading.
Summary of Duties:
The SMB/B2B Sales Trainer will primarily be responsible for the coordination and facilitation of Training programs to meet the needs of the client and corporate channels. The Trainer will be responsible for the training of a sales team with a focus on business consumers on a wide range of client products and services including products, systems and procedures. The SMB/B2B trainer will be responsible for the development and delivery of initial and ongoing training programs in order to enhance individual, team and company performance with a focus on developing a high skilled business consumer Sales team.
YOU:
WHAT WE ARE LOOKING FOR:
You're a charismatic individual who can command and inspire a large group with your expert level communication skills. You have a special talent for simplifying complicated information and making it interesting !
THE ROLE:
As a SMB/B2B Trainer, you will share your sales expertise with all new hires to the program through facilitation of training programs to meet the needs of the client and corporate channels. You will be responsible for the delivery of initial and ongoing training programs in order to enhance individual, team and company performance. In conjunction with feedback from the Operations Manager and Quality Assurance Representative, you'll ensure ongoing improvement to the training curriculum.
Main Responsibilities:
Skills and Qualifications:
The Company:
S&P Data is a leading North American Contact Center with a state of the art work environment. Operating since 2007, we're proud to be providing employment opportunities in 7 locations across the USA and Canada including Hamilton, Toronto, Trenton and St. John’s.
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INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
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