Inbound Call Centre Associates $14.00/hr+Bonus


Toronto
Toronto, Ontario

S&P Data has established itself as an outsourcer that can be trusted to deliver top notch performance in both sales and service channels. It is focused on providing technology, human capital and operational expertise which has been developed and nurtured over more than two decades in the Customer Relationship Management business.

S&P Data has serviced many top brands across multiple industries from major financial institutions, to top telecommunication brands and international distributors.

S&P Data is an excellent place to start because you’ll learn how to sell services and technology. We’re also a tremendous company to build a career in the exciting, rapidly growing contact centre space.

Required Availability: Monday to Friday - 8:00 am - 11:00 pm, Saturday - 10:00 am - 6:00 pm

Wage: $14.00/hour + Bonus

Location: Toronto (Yonge & Davisville)

Training: Fully paid at hourly wage

Full-Time: 40-44 hours per week

Description:

  • Politely and professionally addressing each customers unique concern
  • Being an expert in your field
  • Working in a timely fashion to meet all established deadlines
  • Maintaining a high level of competitive and product knowledge
  • Provide quality service that will exceeds expectations
  • Navigate through computerized system and accurately enter/track data
  • Maintaining a high level of confidentiality

Requirements:

  • Completion of Grade 12 and/or Post-Secondary Education
  • Ability to pass criminal record check
  • Strong understanding of internet technology
  • Ability to build customer relationships over the telephone
  • Strong written and verbal communications skills so you can express clear ideas to the customer
  • Ability to multi task simultaneously; listening and thinking about solutions to offer our customers

What We Offer:

  • Paid Training & Continuous Learning
  • Opportunity for Growth and Advancement
  • A chance to work with Top Fortune 500 Canadian Companies
  • Gain experience in a professional business work environment
  • Very convenient location#SPD1
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