Customer Service Associates - Part time positions - Incentives/Bonus Potential - $13.00/hr


Saint John
Saint John, New Brunswick
Posted On: August 04, 2018
Last Day to Apply: August 11, 2018

CUSTOMER CARE ASSOCIATE (Part time Positions available)

Are you looking for flexible hours part time?

Do you love connecting with people and resolving their problems? Are you passionate about making people smile?

Do you want to work in an environment with a fun company culture and lots of room for growth?

WE WANT YOU ON OUR TEAM!

WHAT WE OFFER YOU:

  • Part time employment offering a competitive hourly wage and paid training. 
  • Paid breaks
  • Comprehensive Employee Benefit Plan including medical and vision care after 90 days of employment and Dental coverage after 6 months **Depends of the number of hours worked per/week)
  • Financial incentives based on Attendance
  • Performance based bonus plan – uncapped bonus earning potential and monthly employee performance incentives
  • Employee awards and recognitions program to reward your hard work and high performance
  • Fun, friendly, casual work environment with an active social committee that keeps things interesting
  • Ongoing training including sales coaching and the potential for leadership development if your goal is to move up the ladder
  • Advancement opportunities – We love to promote from within. You'll have the chance to apply internally for leadership roles as they come up.

ABOUT US:

S&P Data is a leading North American Business Service Centre with a state of the art work environment. Operating since 2004, we are proud to be providing employment opportunities in 7 locations across Canada and the USA. We are currently looking for outstanding employees who are passionate about offering customers the best in today’s products and services.

YOUR ROLE:

We are building a team of fantastic care specialists who will answer the calls of our Fortune 500 client's customers and assist them with their customer service needs. You will be using your listening, problem resolution, and decision-making skills with the goal of providing one-call resolution on every call.

  • Achieves sales objectives by promoting and upselling various product and service solutions by value based selling and ROI.
  • You are positive and upbeat with strong communication skills to help provide customers with an exceptional experience when they call in to our client.
  • Your excellent written and verbal communication skills help you quickly reach understanding with the customer and you know that great customer care requires compassionate and attentive listening.
  • You possess a deep understanding of computers and an ability to learn and navigate new software using multiple platforms at a time (E-mail, Internet, Windows navigation and file management).
  • You relate to various personalities and age groups and cultivate fast relationships with customers so sales become easy
  • You are able to multi task by simultaneously; listening and thinking about solutions to offer our customers while entering data
  • You have effective and accurate decision-making skills that allow you to select from a variety of possible solutions for the customer


If you have previous experience in customer service, retail sales, inbound customer service, outbound customer service, door-to-door sales or call center then you'd be a wonderful fit within our organization.  Must be able to complete 5 weeks of training fulltime hours.  

** WE WELCOME WALK-INS FOR INTERVIEW EVERY MONDAY TO FRIDAY FROM 9:00AM TO 5:00PM **

Just bring a copy of your resume with you to 120 McDonald Street (at the Loch Lomond Place), Saint John, NB

**Interested candidates must meet the “Availability” criteria to be considered**

$500 sign in bonus for the month of July

 

REQUIREMENTS:

Availability: Must be flexible to work the hours required & Evenings and Weekends

Must be able to complete 5 weeks of training full-time and have a flexible schedule during this time

Required education: Completed High school or GED

Job Type: Can work part time hours as needed 

**Can legally work in Canada**

Hire/Start date:  Aug 13th, 2018

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

S&P Data is an equal opportunity employer. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout New Brunswick. Please let us know if you require an accommodation due to a disability and we will work with you to address your needs.

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