Sales Representative


Cleveland
Cleveland, Ohio
Posted On: March 13, 2019
Last Day to Apply: March 22, 2019

We’re glad you’re here! Apply today to get ahead.

The ideal Associate enjoys providing exceptional customer service, someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.

What WE offer YOU.

AVG WAGE $12.00/hour + BONUS

Opportunity to earn additional Incentives/Prizes

Fun office culture. (Hot Chocolate Day/ Raffles/ SP Talent Shows- just to name a few)

We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)

There is plenty of room for GROWTH

We will give you fully PAID training- Classroom style/engaging environment with great support.

You’re typical day at work:

Summary of Duties::

 

Outbound Business to Business Account Representative will engage in outbound sales, business development and marketing to new business leads.

 

Main Responsibilities:

 

·         Responds to requests from customers for information on products, equipment, services and billing

·         Achieves sales objectives by promoting and selling various product and service solutions

·         Strives to understand customer’s situation and recognized the customer’s needs

·         Ensures first call resolution by satisfying customer requests

·         Assumes full ownership of customer’s requests and ensures they are resolved in a timely manner.

·         Performs data analysis of customer’s current service utilization in order to present additional services and special offers that provide an enhanced solution

·         Maintains a high level of competitive and product knowledge, including evolving technology trends in the relevant products and services portfolio you are promoting and servicing

·         Protects SP Data’s and client’s brand image

·         Satisfies needs of existing customers, by repeatedly accessing and making use of informational tools and system that will enable you to provide the most beneficial solution

·         Provides quality service that will exceed customer expectations

·         Navigates computerized system and accurately enters data

·         Properly recording the call disposition on the SP Data reporting system

·         Meets or exceeds business standards for quality and productivity

·         Verify sales  if requested

·         Assists with projects and other duties as requested or assigned

 

 

You own this if:

  • Experience in sales or a call centre environment (nice to have, but not required)
  • Excellent listening, verbal, and written communication skills
  • Flexibility to work varying shifts or additional hours as required by business needs
  • Solid computer skills and an aptitude for learning new software

Important details:

  • Work week of 40-44 hours
  • Shift timings are between 7 AM and 12 AM Monday to Sunday.

Click below to check us out!

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About us

S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers.

Operating since 2014, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout PROVINCE/STATE. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

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