Work From Home Call Center Associate (must be located in Cleveland, OH)
Posted On: June 17, 2020
Last Day to Apply: July 17, 2020
We’re glad you’re here, Apply today!
Sign on Bonus- Earn extra money just for coming to work!!!
Looking to work full-time, out of the comfort of your own home?
Enjoy problem solving and talking on the phone?
Looking for benefits and growth opportunities?
We've got you covered!
Sign on Bonus- Earn extra money just for coming to work!
You will receive a $250.00 bonus after 60 AND 90 days of employment for a total of $500.00 (you must meet 97% of your schedule adherence in order to be eligible).
How to Apply:
- Click on Apply
- You will get a text message to your mobile phone to complete a quick questionnaire. This MUST be completed in order to be considered!
What WE offer YOU.
➤ $12.00/hr + UNCAPPED Bonuses which are paid out Monthly - Our average associate makes an average of $15-18 per hour - bonus inclusive!
➤ Opportunity to earn additional Incentives/Prizes
➤ We have great benefits: HEALTH + DENTAL + VISION
➤ There is plenty of room for GROWTH
➤ We will give you fully PAID training-Engaging environment with great support.
SIGN ON BONUS---- Earn $500 total!
Your typical day at work:
As an Inbound Sales Associate for an elite security system company, you will be receiving calls from loyal customers who are inquiring about their cell phone services, you will make them lucrative offers best suited to their needs. In addition, you will also make sure that the customers are getting the best value for all their products and services. The goal is to keep the customer with the company!
- Addressing the customers concerns/needs in a professional manner
- Express understanding, patience, empathy working through the problem with the customer
- Working in a timely fashion to meet all established deadlines
- Maintaining a high level of competitive and product knowledge
- Provide quality service that will exceed expectations
- Maintaining a high level of confidentiality
- Accurately document customer interactions within the appropriate systems
- Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
- Completed Highschool diploma or GED
- Experience in consultative sales, customer service, retention and call center experience (nice to have, but not required)
- Excellent listening, verbal, and written communication skills
- Flexibility to work varying shifts or additional hours as required by business needs
- Solid computer skills and an aptitude for learning new software
- Must have HIGH SPEED INTERNET
- Must be able to hook computer up to motem
- Must have an office type space for work
- USB headset is an asset
- FULL TIME POSITION - Work week of 37-40 hours
- Shift timings are between 7:00 AM and 11:30pm Monday through Sunday
Click below to check us out!