Customer Service Associate Fulltime $15.50 per hour


St John's, Newfoundland
St. John's, Newfoundland & Labrador


Last Day to Apply: September 26, 2021

Customer Service Associate - Full Time $15.50/hour

Who is S&P Data Digital?

S&P (Sales & Performance) is one of the leading contracting companies in North America. Operating with several locations across Canada and the United States, we are proud to be a growing multi cultural business that drives revenue growth for many leading brands and are dedicated to providing exceptional customer experiences. For more information about us please visit out website at https://www.spdatallc.com/about.

Position Overview:

As a Customer Service Associate, you would be assisting existing customers via telephone by providing insightful Soultions to questions and concerns that they have about their TV subscription. This includes but is not limited to; billing inquires, installation issues, changing channel subscriptions & activating systems.  

  • Handle inbound calls from customers who have general inquiries about their TV subscription.
  • Analyze information presented by the caller to process the next steps
  • Present the best products, services, or solutions to customers according to the nature of the inquiry.
  • Complete appropriate documentation for all customer transactions within the systems.
  • Validate customer information and requests.
  • Follow company communication procedures, guidelines, and policies.

 Why work for us?

  • We offer a fun & diverse office working enviornment.
  • Competitive wages
  • Benefits, Medical/Dental/Vision
  • Growth opportunities
  • Fully Paid training
  • Garunteed Full-time hours.
  • Discounts on awesome client brands and gym memberships. 

 Requirements:

  • High school diploma, GED/equivalent
  • 18+ years in age
  • Clean criminal record, backchecks will be completed upon hiring
  • Customer service experience is an asset

Job type: Full-time permanent 

Wage: $15.50 per hour 

Hours of operation: Monday - Sunday 10:30am-10:30pm (8 Hours shifts, 5 days/40 hours per week) (Uncapped Overtime)

Not Remote position: This is a work in the office position at our St. John’s location (Village Mall)

With COVID-19, we want to assure you that we are doing our part to ensure the health and safety of our staff. This includes mandatory mask wearing while on site, temperature checks upon arrival, & social distancing. As well, we have placed sanitization stations at different locations around the office.

Apply today to start your career with S&P, we are ready for you!

**Please note:  S&P does not use telegram as a tool to conduct interviews, additionally we do not ask for sensitive information using a texting tool.  Our interviews are conducted using zoom or in person.**

 

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