Bilingual French/English Sales Associates


Toronto
Toronto, Ontario
11 Locations

Are you bilingual (English/French) and have a passion for sales and the need to understand why things are done the way they are done? Come to S&P Data Digital and use your super-power active listening skills to uncover customer needs and problems so that we can find the perfect solutions for them!

Who we are:

S&P Data provides premium sales and customer care support for companies who want to delight their customers at every step. Our company is founder led, and leverages engaged and proactive management teams to constantly innovate and drive performance. Our team is not a BPO vendor partner, but instead an extension our client’s company, we live and breath our client’s business, and align our goals and success measures to what matters most to them. We do not just make and answer calls, we are dynamic marketing partners designing, building, executing, and improving bespoke solutions on our clients’ behalf. We provide support for some of the industry leaders in telecommunications, finance, Fintech, technology and security.  For more information on S&P Data, visit our website at https://www.spdatallc.com/about.

What you bring to the table:

As a Bilingual Sales Associate, you will ensure that the customers are getting the best value for all their products and services. 

  • Strive to understand customer’s situation and recognize the customer’s needs
  • Maintain a high level of competitive and product knowledge
  • Provide quality service that will exceed customer expectations
  • Maintain a high level of confidentiality
  • Accurately document customer interactions within the appropriate systems
  • Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets
  • Experience in sales or a call center environment - bonus points if you have a background in telecom 
  • Fully bilingual in both French and English (written and oral)
  • Excellent listening, verbal, and written communication skills
  • Flexibility to work varying shifts or additional hours as required by business needs
  • Solid computer skills and an aptitude for learning new software
  • Ability to learn new tasks quickly and perform accurately
  • Fast paced and operates with urgency

Important Details:

  • Shift timings are between Monday to Friday 12PM- 9 PM EST and Saturday - Sunday 10am - 6pm EST
  • Base wage $22.00/hour + Commission with the possibility to earn up to 60,000 per year in your first year!

What we offer: 

  • Opportunity to earn additional Incentives/Prizes
  • Fun office culture. Employee engagement activities, Employee recognition and achievement milestones
  • We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)
  • There is plenty of room for GROWTH
  • We will give you fully PAID training
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