Inbound Card activation Specialist. $15.50/hr + Sales Bonuses


St John's, Newfoundland
St. John's, Newfoundland & Labrador

Posted On: August 30, 2021

We’re glad you’re here! Apply today to get ahead.

About us

S&P Data is a leading North American Contact Center serving a wide variety of Fortune 500 companies as the point of contact for their customers. Operating since 2007, we are proud to be providing employment opportunities in 9 locations across Canada and the USA.

What WE offer YOU.

➤ Base wage $15.50 per hour  

Bonuses additional financial Incentives/Prizes per sale (potential to make up to $1,000 extra in value/month)

We have Great Benefits: HEALTH + DENTAL + VISION (We’ve got you covered!)

Fun office culture. 

Room for GROWTH Potential: We encorage our Agents to grow and seek out higher level positions. 

 Fully PAID training- Classroom style/engaging environment- with great support.

You’re typical day at work:

As an Inbound Card activation sales Specialist, you will be taking the calls of existing clients who are calling to activate their credit cards. At which time you will offer them balance protection and ensure that they are getting the best value from their services.

  • Apply techniques offered in training and ongoing coaching for continuous improvement towards sales and performance targets.
  • Strive to understand customer’s situation and recognize their needs
  • Provide quality service that will exceed customer expectations
  • Show a high level of product knowledge
  • Maintain a high degree of confidentiality
  • Accurately document customer interactions within the appropriate systems.

You own this if you have:

  • Experience in sales, Customer Service, or a call center environment 
  • Excellent listening, verbal, and written communication skills
  • An understanding of credit cards and how they work
  • Flexibility to work varying shifts or additional hours as required by business needs
  • Solid computer skills and an aptitude for learning new software
  • Are financially driven

 Important Details:

  • Work week of 40-44 hours (unlimited Overtime)
  • Shift timings are between 10:30am to 10:30pm Monday - Sunday (Only 5 Days per week)  
  • Immediate start dates 

The ideal candidate is positive, energetic, has an understanding of credit cards and how they work. Someone who thrives in a sales environment, loves working with computers, and loves talking on the phone.

Inclusion and Equal Opportunity Employment

S&P Data is an equal opportunity employer. In addition, S&P Data is committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Ontario and Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

**Please note:  S&P does not use telegram as a tool to conduct interviews, additionally we do not ask for sensitive information using a texting tool.  Our interviews are conducted using zoom or in person.**

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