Sales Specialist (Work from Home)


Toronto
Toronto, Ontario

Posted On: November 17, 2021

Sales Specialist (Work From Home 45K)

S&P Data Digital is expanding our Sales Team and looking for Full-time- Sales representatives to join our amazing team helping people communicate with each other and their customers through high-quality integrated phone and messaging.

OUR DNA IS SALES  

We drive revenue growth for leading brands dedicated to exceptional customer experiences by combining digital technology with expert sales operations, we provide incremental revenue for our clients. 

We embrace our sales DNA with a healthy balance between scale, startup mentality and nimbleness. Our company prides itself on being agile and scalable, and our savviness is our secret weapon for success in today’s new normal. 

S&P Data Digital embraces the implementation of state-of-the-art concepts in omni channel contact center technologies. Our founder holds a patent for CRM omni-channel integration and other technical accommodations around e-commerce. 

Our goal is to help you, our executive client, develop meaningful revenue streams that impact your bottom line and get promoted through our partnership. 

S&P Data Digital is expanding our Sales Team and looking for Full-time Sales representatives to join our amazing team helping people communicate with each other and their customers through high-quality integrated phone and messaging.

What you will be doing:

  • Handle Outbound and Inbound calls from our existing customers working in our virtual Work from Home operating environment
  • Build rapport, create great customer experiences by presenting product and service solutions that resolve customer requests and prevent customer churn by following through on commitments
    • This includes asking probing questions, actively listening, explaining benefits, handling objections
  • Achieve multiple performance metrics to earn uncapped monthly commissions
  • Comfortable with outbound calling and managing multiple applications
  • Ability to work in a goal-oriented environment; i.e. sales targets, call duration time, quality assurance, customer retention
  • Manage call flows and provide first call resolution
  • Meet company service and quality standards
  • Maintain a high level of confidentiality

What you bring:

  • At least 1-year experience selling a product or service; upselling experience preferred
  • Experience in Call center environment is a plus
  • Completed high school diploma or higher
  • Available to work on a flexible schedule: days, evenings, and weekends to meet customer demand
  • Demonstrated skills in communicating, selling and negotiating
  • Excellent active listening and communication skills
  • Customer Champion: passionate about providing world class customer service and sales solutions
  • Strong problem-solving skills and ability to deal with customers tactfully and effectively in a fast-paced environment
  • Strong computer skills (Microsoft tools: Teams, Office 365, Internet Browsing, and Multiple Tools Within Citrix) and comfort working with wireless devices
  • Ability and Willingness to be seated for extended periods of time
  • Ability to communicate proficiently in English

Important Details:

  • Permanent Full Time Hours of Work: Shift timings are between Monday to Friday 2PM- 10:30 PM EST and Saturday - Sunday 10am – 6:30 pm EST
  • Base wage $17/hour + Commission (Earn up to $45,000)
  • Dedicated and Distraction Free Workspace
  • Connection MUST be hardwired to router, No WIFI(Ethernet cable), Headset with microphone (USB), Built-in or extended Webcam, Internet Connection 15Mbps Download/6Mbps Upload
  • Pick up a computer from one of our 4 location:  Toronto Ontario, Cleveland Ohio, Trenton Ontario, St. Johns New Foundland

What we offer: 

  • Opportunity to earn up to $45,000 in first year
  • We provide you with fully PAID training
  • Referral program: Earn $$ for referring your friends and family
  • Fun office culture. Employee engagement activities, Employee recognition and achievement milestones
  • We have Great Benefits + Perks: HEALTH + DENTAL + VISION (We’ve got you covered!)
  • There is plenty of room for GROWTH
  • We provide you with fully PAID training
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