Licensed Insurance Advisor- Home and Auto - RBC - $50-52k +

We are looking for dynamic individuals with a passion for helping people to join our fast-paced Home and Auto team at the RBC Insurance Advice Centre.

As our Licensed Insurance Advisor, you will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success. With the ultimate goal of strengthening client relationships, you will contribute to an individual and team sales plan, successfully achieved through spotting opportunities, selling solutions and referring to partners.

What will you do?

• Complete personalized needs assessments and reviews by leveraging tools, resources, and calculators to demonstrate value and support advice recommendations
• Provide insurance advice and solutions to clients based on their needs and ensure clients are charged premiums that correspond with risks
• Exhibit a consistent, positive client experience with every conversation and resolve client concerns at the point of first-call, demonstrating the ability to connect through discussion and escalate as necessary
• Demonstrate a solid understanding of regulatory risk when writing and updating new business policies
• Apply critical thinking during client interactions in order to identify and analyze acceptable and unacceptable risks
• Perform front-line underwriting of Home and Auto policies
• Use procedures effectively and seamlessly during calls

What do you need to succeed?

Must-have

• Active OTL or RIBO license
• Flexibility to work a variety of shifts as our centre is open extended hours in order to better help our clients
• Ability and willingness to work independently and remotely from a home office location
• Excellent oral and written communication skills

Nice-to-have

• Bilingual, fluent in French and English
• Post-secondary education or the equivalent
• Proven professional sales experience, and success in meeting and exceeding sales targets in a contact centre environment

What’s in it for you?

• Competitive compensation, $50,000-52,000 + Bonus
• A comprehensive Total Rewards package including flexible benefits, and stock options
• Equipment provided to you
• Monday – Friday, 8:00am – 8:30pm and Saturday 8:30am – 6:30pm – open availability
• Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values – including a fundamental respect for each other
• Leaders who support your development through coaching and managing opportunities
• Flexible work/life balance options
• Ability to make a difference and lasting impact