Remote Insurance Service Agents

Our client is looking for several Insurance Service Agents to join their growing team. This is an exciting opportunity to get introduced to the insurance industry while working remotely, from the comfort of your home.  

What You Will Do 

• Service our existing members with their insurance policies 
• Answer any query about coverage or additional coverage 
• Quote and sell auto and property insurance to inbound policyholders 
• Follow procedures and Underwriting guidelines as part of the acquisition process 
• Assess customer needs and identify and make recommendations for additional P&C coverage 
• Achieve set targets for customer service, quality, etc. 

What’s In It For You 

• Competitive salary with pay for performance bonuses and incentives 
• Annual bonuses 
• 3 weeks’ vacation 
• Flexible benefit plan 
• Defined Contribution Pension 

What You Have 

• Post-secondary education completion preferred 
• Considerable experience in retail, customer service and/or call centre environment 
• Willingness to obtain OTL (Other Than Life) license 
• Proficient in MS Office suite 
• Strong technical, analytical and critical thinking skills 
• Excellent communication skills, both written and verbal 
• Strong customer service skills with a commitment to continuous improvement and exceeding client expectations 

** OTL (Other Than Life) insurance license training will be provided by our clients in-house learning and development team who will teach you about the home and automobile products, and overall industry information in preparation to write the OTL exam.  A completed OTL exam is a requirement for the job, and we will be training candidates in preparation to write the licensing exam.  

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