Outbound Fiber Sales (Alberta Only)

We are SP Data Digital & we promote a great culture and embrace a team of entrepreneurs who think outside the box and challenge the status quo. We work hard and encourage innovation. We are the customer service source for our partners, and we provide support to some of the industry leaders in telecom, finance, technology, and security! For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about. 

What is in it for you?: 

• An hourly wage of $16.50 per hour + bonuses
• Full-time hours available
• Fully remote position 
• Complete benefits package (health, vision, dental - we've got you covered!)
• Fully paid, online classroom-style training 
• Room for growth- We encourage our agents to grow and seek out higher-level positions
• Referral program 

What will you do? 

As an Outbound Fiber Sales Agent, you will ensure that customers get the best value for all their products and services. You will: 

• Make outbound calls to existing or new customers
• Upsell and add-on products and services that fit with the customers’ needs.  
• Keep up to date on packages for Internet, Mobility, Programming and TV services 
• Strive to understand the customer’s situation and recognize their needs 
• Build rapport quickly and overcome objections  
• Maintain a high level of confidentiality 
• Meet and exceed different KPI targets 

You will be a great fit if you have: 

• Experience working in a call center
• Experience in a role where you have done outbound sales
• Minimum 6 months of sales experience
• The ability to build rapport quickly and overcome objections 
• A hunger to earn a higher income in a bonus sales environment 
• Strong computer skills, with the ability to multi-task using a wide range of software applications and programs 
• The ability to connect the computer directly to the modem with an ethernet cord while working 
• Residing in and legally able to work in Alberta, Canada
• Have open availability to work between the business operating hours of 9:00 am to 9:00 pm MST, Monday to Friday and 10:00 am to 4:00 pm MST Saturdays (Sundays off)

Technical Requirements

This is a bring-your-own-device program. Please ensure your computer meets the following specifications:

• Windows 10 or 11 operating software (Apple devices and Chromebooks will not work with the required software) 
• Minimum 8 GB RAM
• Minimum Intel I3 processor 
• The ability to work with an ethernet cable connected to the modem
• Minimum Internet speeds of 15Mbs download/5Mbs upload
• Webcam required for training
• USB Headset 

SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law. 

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